Hospitality Awareness and Terminology Certification for your future

A variety of career opportunities are accessible to those who are respectful and polite. Some people are born with these qualities, while others develop them through education and self-training. Either way, by showing respect to the people you talk about you will be very much appreciated and if you have such attributes you could even build a successful career around them and we will present you the domains where hospitality is a prerequisite. In this article we wish to draw your attention to the perspective of having hospitality awareness and mastering the adequate terminology used in the related fields. If you have the necessary skills you could pursue a career in specific domains of interest and this is why a Hospitality Awareness and Terminology Certification would bring you many benefits. In the final paragraph of the article we will present you the main reasons why you should consider taking such a certificate and what would be your advantages in this case.

We should begin with a few considerations on hospitality and its characteristics. AS we all should be aware of, hospitality refers to the pleasant interaction between a host and its guests. As a consequence, hospitality is very important in various fields, such as the travel and leisure industry, the food and drink industry, membership clubs, special events, and the list may go on. Basically, we are expected to be hospitable when we have guests arriving or when we need to interact with people in the work place, especially if we work in the environments we mentioned above. Hospitality is frequently associated with entertainment and etiquette nowadays. In addition, we should show guests the appropriate respect, care for their needs and treat them as our equals. There is a saying that is very suggestive for the concept of hospitality: “treat people the way you want to be treated”. This should guide us in every situation we might encounter. Hotel workers, restaurant and bar employees, tourist guides and workers in the travel and leisure industry should permanently abide by this rule if they want to keep their customers satisfied and contribute to the success of the business they are a part of.

Professionals working in hospitality fields should be aware of the challenges of dealing with a variety of people, each one having its own personality and desires. Those who want to make a name for themselves in the working environments we mentioned are also expected to master the adequate terminology and for this purpose they must be very careful in using the English language. Politeness in speaking and the acceptable use of English is essential for achieving such jobs. Perhaps in these domains the saying that we cited above could be adapted to “Treat people the way they want to be treated”. Each of us is unique in terms of personal aspirations, values and interests. Taking this into consideration, it would be rather a proof of egotism to treat others according to our own values. It is very important to know and respect the needs and aspirations of others as well, and not only to force others to accept yours. Whenever you want to convince someone of something you should first inquire his ideas and priorities and then explain why your idea is the best in reference to his own system.

Online Hospitality Awareness Test

There is a long list of skills needed for proving your hospitability in every situation. You must know the adequate terminology, be a very good listener, be empathic and put yourself in the customer’s shoes, you must know what to say, how to say it and what expressions to avoid, you must have verbal skills, you must be assertive, you must efficiently handle conflict situations and the list goes on. This is why the certification we mentioned in the beginning would be a valuable asset for you. Among the various providers of a hospitality awareness exam there is one that really stands out: This company is the global leader in online certification and skill testing and provides a quality test on hospitality terminology to assess your knowledge and capabilities in this field. This test has been designed by experts in this field and upon passing the online hospitality exam available on the website you will receive a certificate to testify your skills and boost your financial perspectives. While the average annual salary of a hotel worker is $25,000, upon becoming a certified professional in this field you could significantly increase your earnings. So do not hesitate and take this certification from Brainmeasures to build your successful career in general management.


  • Language Fundamentals

No. of Questions

30  multiple choice questions.

Each question has between 2 and 5 options out of which 1 or more may be correct.

Pricing and Payment Options

Free US payable through any of the following:

Secure online credit/debit card transaction

The fee includes the cost of the hard copy certificate of accomplishment and world-wide mailing charges.


All the information regarding this test has been clearly stated inside the login account and you must read it properly before starting your test. Good luck !

Test Re-take Policy

You can take any no of retakes, they are free!!

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