Telecommunications Cost Management Certification

187983 Ratings

Topics covered - Syllabus

  • Background of the telecom industry
  • Customer service records
  • Intralata calling
  • Local calls
  • Local services
  • Long-distance calls on local bills
  • Managing your payphones
  • The complete do-it-yourself telecom audit

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Total Tested

249043

Total Passed - 162575

Total Failed - 225466

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