Conflict Management Course l Certification l Training

Lecture 1	Introduction - How to Manage Conflicts	2:16
Lecture 2	Chapter 1 - Step 1 Be Respectful to all Parties Involved	9:12
Lecture 3	Chapter 2 - Step 2 Change the Atmosphere	Preview
Lecture 4	Chapter 3 - Step 3 Identify what the Conflict is	Preview
Lecture 5	Chapter 4 - Step 4 Understanding different Perspectives	Preview
Lecture 6	Chapter 5 - Step 5 Developing Solutions	Preview
Lecture 7	Chapter 6 - Step 6 Implementing Action Plans	Preview
Lecture 8	Chapter 7 - Step 7 Following Up After the Conflict	9:17
Lecture 9	BONUS Conflict Flow Outline	2:45
Lecture 10	Conclusion - How to Manage Conflicts	3:17

Lectures	10
Video	1:10:16 Hours
Skill level	intermdiate level
Languages	English
Includes	Lifetime access Certificate of Completion

$69