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  • Unmatched Course and Certification Program
  • In-depth Course Coverage
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Since this course is designed for working people to make their professional lives easier, this course is priced, with multiple plans, so that companies and individual workers can easily apply this knowledge to their working industries without feeling it in their wallets. At Brainmeasures, we believe information should always be accessible to normal people.

This course is tremendously fast, and can be learned in less than two months.

  • A comprehensive single course covering all aspects of the subject.
  • No classroom environment or tuition costs needed.
  • At home learning means a flexible schedule for busy, working professionals or people who have other things to do besides sit in a class all day.
  • Affordable price per unit means this course is economically sound for individuals as well as companies needing to do mass personnel training simultaneously.
  • Sources that are real world professionals in the field who can provide insight into practical application of the learning as well as the knowledge itself
  • Comprehensive, challenging tests that make certain that you know the information and how to actually use it.
  • High standards of both learning and test results that certify only people who truly learned the material completely.
  • A reward of the highest, most authoritative certification that exists in the field, in less than six months’ time easily
  • Terrific tech support and help where needed.
  • A huge time window to complete the course, despite it not likely being entirely needed.

Telecom Management
(for call centres) Certification

42,570 +

  • TollFree (USA/CANADA) : 1-877-962-3568


    NOTE- You will be given a reference e-book to read which has 296 pages And the test will be based on that e-book , you can take the test only after 10 days Of purchase.

    Define Telecom Management?

    Telecom management can be defined as a process that involves that actions required to safeguard that an organization realizes the supreme profits from its telecommunication services and resources. The corporal services and assets must be defined and a baseline inventory of current propensities such as wire-line, wireless and data and the expenses must be created in order to achieve extreme profit on investment. The voice and data system also needs to be examined for dimensions and amenities that are not being presently consumed or which are surplus to present and upcoming requirements. After this optimization, the standard for future services and capability migrations, technology enrichments or cost reserves is defined and can be used to measure both savings and developments as well as to accomplish costs and service. Telecom management plays a significant role in call centres since call management holds a special place in the telecommunications industry and is the method of designing and executing rules and limitations governing the channeling of inbound telephone calls. Call management also implicates the use of calling features such as IVR menus, call queues, hunt groups, and recorded statements to provide a customized experience for the caller and to exploit the effectiveness of inbound call management.

    Brainmeasures Telecom Management (for Call Centres) Certification Course

    If you have a flare to work in the telecommunications industry and aim to become a successful Telecom management certified professional, then this is the course for you. Telecom Management certified professionals have a lot of scope since there are numerous call centres today and all of them require such highly qualified and skilled professional individuals that enable them to improve the quality and services of their call centres. With the expert teaching skills and guidance of Brainmeasures, it would be much easier and quicker to understand this entire concept of telecom management and its benefits for a call centre and how you can implement this process and bring a significant change in your organization. Brainmeasures is an ISO certified leading online professional certification company renowned for their high class teaching standards and skill testing. After getting enrolled in this course, you would receive an E-book that would prepare you for the online exam. Upon successful completion of the online exam, you would be awarded the certification by Brainmeasures. Due to their high quality of educational services and expert guidance, certifications by Brainmeasures are accepted and recognized worldwide therefore this is a great opportunity for you to pursue this course from Brainmeasures.

    Highlights of the Telecom Management (for Call Centres) Certification Course by Brainmeasures

    The Telecom management certification course by Brainmeasures discusses all its concepts at length. Some of the chief points of this course are discussed as follows:

    • Explains about cost management.
    • Discusses about traffic management.
    • Provides you with the guidelines for planning a call-centre infrastructure.
    • Explains you the methodology to map and analyze the traffic in a call centre.
    • Enables you in planning a transport structure.
    • Discusses the various cases involved in telecom management.
    • Explains about GSM gateways.
    • Explains about the billing systems.
    • Explains about the dialers.
    • Discusses about the calculations.
    • Explains about the closing words.

    Beneficiaries of Telecom Management (for Call Centres) Certification Course by Brainmeasures

    The Telecom management certification course by Brainmeasures is certainly useful for all those individuals working or aiming to work in a call centre’s call improving department, management department and quality improvement department. Most of the established and reputed business companies have their personal call centres for providing customer services and attending their client queries. Telecom management for call centres course would enable you to not only improve your call services but also help you in cost saving and reducing the time as that it takes to run the entire process. Brainmeasures take extra care in designing their courses with the guidance of their expert teaching team in order to make it very straightforward and easy to understand by the participants of this course.

    Employment Opportunities for Telecom Management Certified Professionals

    By completing a Telecom management certification course by Brainmeasures, you can be expect to receive excellent job prospects considering the many business organizations and their call centres that require the services of those who are professionally qualified and have the expertise related to Telecom management. Here are some job roles listed for Telecom management certified professionals:

    • Telecommunications Analyst
    • Telecommunication Technicians/ Installers
    • Telecommunications Area Manager
    • Telecommunications Project Manager
    • Telecommunications Network Instructor
    • Telecommunications Customer Care Director

    Expected Salary after completing Telecom Management (for Call Centres) Certification Course by Brainmeasures

    The average salary of a Telecom Management Certified Professional is around $27,000-$58,000 approximately. Salaries vary depending upon the knowledge and experience of an individual.

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