Section 1 : Introducing Leadership Communication Skills for Influence and Impact

Lecture 1 Introduction to Leadership Communication Skills for Influence and Impact 00:06:19 Duration
Lecture 2 Mountain Climbing- The Art of Appreciating Difference 00:05:36 Duration
Lecture 3 Appreciating Difference- Further Distinctions 00:03:11 Duration
Lecture 4 The Four Levels of Clear Communication 00:11:05 Duration
Lecture 5 The Art of Saying What We Mean 00:05:24 Duration
Lecture 6 Operation Hearts and Minds 00:11:54 Duration
Lecture 7 Establishing Your 'One Main Thing'
Lecture 8 The Trust Principle
Lecture 9 The 5 Levels of Leadership Influence 00:06:45 Duration
Lecture 10 End of Section 1 Summary & Wrap-Up 00:03:24 Duration

Section 2 : Communication Standards, Conversational Change and Understanding People

Lecture 1 Leadership- A Conversational Dialogue Part 1 00:02:09 Duration
Lecture 2 What Good Communication Creates 00:12:26 Duration
Lecture 3 Flipping the Negative to the Positive 00:09:27 Duration
Lecture 4 The Art of Conversational Change 00:08:23 Duration
Lecture 5 Putting the Core Skills into Practice (Demonstration) 00:19:28 Duration
Lecture 6 An Introduction to Cognitive Distortions (Part 1) 00:10:46 Duration
Lecture 7 An Introduction to Cognitive Distortions (Part 2) 00:13:59 Duration
Lecture 8 Final Words on Cognitive Distortions 00:02:20 Duration
Lecture 9 Communications Self Evaluation Exercise #2 00:12:08 Duration

Section 3 : Core Communication Skills and Language Patterns for Influence and Persuasion

Lecture 1 Introducing Language Patterns 00:05:38 Duration
Lecture 2 Hierarchy of Ideas (Chunking Up & Down) 00:08:46 Duration
Lecture 3 Hierarchy of Ideas (Demonstration) 00:11:32 Duration
Lecture 4 Cartesian Co-Ordinates 00:07:49 Duration
Lecture 5 Cartesian Co-Ordinates Demonstration
Lecture 6 The 'Problem to Solution' Drift 00:17:51 Duration
Lecture 7 The 'Problem to Solution' Drift (Demonstration) 00:17:58 Duration
Lecture 8 The Critical Communications Component 00:10:22 Duration
Lecture 9 Introducing Modal Operators (part 1)
Lecture 10 Introducing Modal Operators (Part 2)
Lecture 11 The Purpose of Positive Language 00:15:55 Duration
Lecture 12 Recommended Reading List 00:07:34 Duration