Section 1 : Introducing Leadership Communication Skills for Influence and Impact
Lecture 1 Introduction to Leadership Communication Skills for Influence and Impact 00:06:19 Duration
Lecture 2 Mountain Climbing- The Art of Appreciating Difference 00:05:36 Duration
Lecture 3 Appreciating Difference- Further Distinctions 00:03:11 Duration
Lecture 4 Article Effective Leadership is All About Communicating Well
Lecture 5 The Four Levels of Clear Communication 00:11:05 Duration
Lecture 6 The Art of Saying What We Mean 00:05:24 Duration
Lecture 7 Operation Hearts and Minds 00:11:54 Duration
Lecture 8 Establishing Your 'One Main Thing'
Lecture 9 The Importance of Trust (Article)
Lecture 10 The Trust Principle
Lecture 11 The 5 Levels of Leadership Influence 00:06:45 Duration
Lecture 12 End of Section 1 Summary & Wrap-Up 00:03:24 Duration

Section 2 : Communication Standards, Conversational Change and Understanding People
Lecture 1 Leadership- A Conversational Dialogue Part 1 00:02:09 Duration
Lecture 2 INTRODUCTION TO BRAINMEASURES PROCTOR SYSTEM
Lecture 3 About Certification
Lecture 4 What Good Communication Creates 00:12:26 Duration
Lecture 5 Flipping the Negative to the Positive 00:09:27 Duration
Lecture 6 The 7 R's That Turn Negative Conversation Positive (Article)
Lecture 7 The Art of Conversational Change 00:08:23 Duration
Lecture 8 About Certification
Lecture 9 The Art of Becoming a Conversationalist (Article)
Lecture 10 Putting the Core Skills into Practice (Demonstration) 00:19:28 Duration
Lecture 11 An Introduction to Cognitive Distortions (Part 1) 00:10:46 Duration
Lecture 12 An Introduction to Cognitive Distortions (Part 2) 00:13:59 Duration
Lecture 13 Final Words on Cognitive Distortions 00:02:20 Duration
Lecture 14 Communication Skills Self Reflection Worksheet #1
Lecture 15 Communications Self Evaluation Exercise #2 00:12:08 Duration

Section 3 : Core Communication Skills and Language Patterns for Influence and Persuasion
Lecture 1 Introducing Language Patterns 00:05:38 Duration
Lecture 2 The Hierarchy of Ideas Chunking Up and Down (Article)
Lecture 3 Hierarchy of Ideas (Chunking Up & Down) 00:08:46 Duration
Lecture 4 Hierarchy of Ideas (Demonstration) 00:11:32 Duration
Lecture 5 Cartesian Co-Ordinates 00:07:49 Duration
Lecture 6 Cartesian Co-Ordinates Demonstration
Lecture 7 The 'Problem to Solution' Drift 00:17:51 Duration
Lecture 8 The 'Problem to Solution' Drift (Demonstration) 00:17:58 Duration
Lecture 9 The Critical Communications Component 00:10:22 Duration
Lecture 10 Introducing Modal Operators (part 1)
Lecture 11 Introducing Modal Operators (Part 2)
Lecture 12 The Purpose of Positive Language 00:15:55 Duration
Lecture 13 Recommended Reading List 00:07:34 Duration