Section 1 : Management And Leadership
Lecture 1 An Introduction To Management And Leadership 00:12:37 Duration
Lecture 2 INTRODUCTION TO BRAINMEASURES PROCTOR SYSTEM
Lecture 3 Your Management Philosophy 00:04:46 Duration
Lecture 4 Being A LEAN Manager 00:03:13 Duration
Lecture 5 The Forever Learning Manager 00:07:50 Duration

Section 2 : Navigating The Course
Lecture 1 Overview Of The Course 00:00:20 Duration
Lecture 2 Who Am I 00:01:17 Duration
Lecture 3 Features Of The Course 00:01:39 Duration
Lecture 4 Applying What You Learn 00:07:01 Duration
Lecture 5 The Learning Cycle 00:03:52 Duration

Section 3 : Becoming An Influential Manager
Lecture 1 Introduction To The Influential Manager 00:02:17 Duration
Lecture 2 What It Means To Be Influential 00:05:28 Duration
Lecture 3 The Behaviour Of Influential People - Assertiveness 00:07:42 Duration
Lecture 4 ADISCO - Adult To Adult Direct 00:11:05 Duration
Lecture 5 ADISCO - I Statements Solutions Calmly Ownership 00:10:16 Duration
Lecture 6 ADISCO - Activities - Quiz - Case Study 00:05:32 Duration
Lecture 7 Why You Need A Vision 00:08:16 Duration
Lecture 8 Working With SMART Goals 00:03:45 Duration
Lecture 9 Better Than Buy In 00:05:23 Duration
Lecture 10 Vision Quiz And Activity 00:03:23 Duration
Lecture 11 Influencing Attitudes - The Three Factors 00:09:04 Duration
Lecture 12 Influencing Attitudes - Targeting All Three Factors 00:11:07 Duration
Lecture 13 Influencing Attitudes - Quiz - Activity - Case Study 00:04:08 Duration
Lecture 14 Communicating To Influence - Words We Use 00:09:58 Duration
Lecture 15 How Do Influential People Talk 00:09:14 Duration
Lecture 16 Body Language 00:13:17 Duration
Lecture 17 Communication Quiz 00:01:34 Duration
Lecture 18 Influence Through Listening 00:07:58 Duration
Lecture 19 Influencing Your Peers 00:15:48 Duration
Lecture 20 Influencing Your Boss 00:05:47 Duration
Lecture 21 Influencing Your Boss Quiz 00:01:33 Duration
Lecture 22 Introduction To Dealing With Difficult People 00:01:46 Duration
Lecture 23 Opposing Goals Or Narrative 00:06:27 Duration
Lecture 24 What Do They Fear 00:03:31 Duration
Lecture 25 Personal Clashes - The Five Factors 00:07:46 Duration
Lecture 26 Personality Clashes - Compatibility Is Complex 00:06:00 Duration
Lecture 27 Talking Their Language 00:06:11 Duration
Lecture 28 Talking Their Language Case Study 00:09:00 Duration
Lecture 29 Talking Their Language - Language Styles And Stories 00:03:21 Duration
Lecture 30 People Watching - Activity Exercise 00:01:19 Duration
Lecture 31 Influential Manager Summary 00:02:38 Duration

Section 4 : The Data Guided Manager
Lecture 1 Using Data To Make Good Decisions 00:00:38 Duration
Lecture 2 The Data Guided Manager Explained 00:07:34 Duration
Lecture 3 The Data Guided Manager - Further Exploration 00:05:05 Duration
Lecture 4 Getting Control Of Your Processes 00:09:42 Duration
Lecture 5 The Different Methods You Can Use To Get Control Of Your Processes 00:10:14 Duration
Lecture 6 Getting Your Data 00:12:55 Duration
Lecture 7 Other Types Of Lead Indicators 00:10:46 Duration
Lecture 8 Choosing KPIs 00:10:25 Duration
Lecture 9 Analysing The Data 00:12:43 Duration
Lecture 10 Using The Information 00:14:14 Duration
Lecture 11 Creating A Data Guided Team 00:11:28 Duration

Section 5 : The Everyday Manager
Lecture 1 Introduction To The Everyday Manager 00:01:43 Duration
Lecture 2 What Sort Of Leader Are You 00:03:36 Duration
Lecture 3 The Heartbeat Of Your Role 00:07:19 Duration
Lecture 4 Using KPIs - Key Performance Indicators 00:02:29 Duration
Lecture 5 Benefits Of Team Meetings 00:02:02 Duration
Lecture 6 Ten Meeting Musts 00:04:01 Duration
Lecture 7 Ten Meeting Musts - Running The Meeting 00:05:25 Duration
Lecture 8 Ten Meeting Musts - Quiz 00:00:42 Duration
Lecture 9 Be Available 00:03:18 Duration
Lecture 10 Communicating By Email 00:05:00 Duration
Lecture 11 Other Ways To Communicate 00:03:16 Duration
Lecture 12 Time Management 00:06:35 Duration
Lecture 13 Time Management Exercise 00:02:18 Duration
Lecture 14 Managing Performance 00:06:35 Duration
Lecture 15 Delegation 00:10:46 Duration
Lecture 16 Delegation Exercise 00:01:18 Duration

Section 6 : LEAN Process Management
Lecture 1 Introduction To LEAN Management 00:00:42 Duration
Lecture 2 LEAN As A Way Of Thinking 00:03:27 Duration
Lecture 3 LEAN Terms And Concepts 00:09:51 Duration
Lecture 4 Further LEAN Terms And Concepts 00:06:55 Duration
Lecture 5 The ProPeC Simple Improvement Process 00:06:14 Duration
Lecture 6 Understanding TIM WOODS 00:02:37 Duration
Lecture 7 TIM WOODS - Transport 00:02:19 Duration
Lecture 8 TIM WOODS Inventory 00:03:35 Duration
Lecture 9 TIM WOODS Motion 00:01:37 Duration
Lecture 10 TIM WOODS Waiting 00:07:27 Duration
Lecture 11 TIM WOODS Over Production 00:02:19 Duration
Lecture 12 TIM WOODS Over Processing 00:03:17 Duration
Lecture 13 TIM WOODS Defects 00:03:00 Duration
Lecture 14 TIM WOODS Skills 00:01:08 Duration
Lecture 15 Motivation - The Two Flavours 00:04:44 Duration
Lecture 16 Current State Analysis 00:06:24 Duration
Lecture 17 Creating A Process Map 00:04:47 Duration
Lecture 18 An Example Process Flow 00:04:33 Duration
Lecture 19 Root Cause Analysis - 5 Whys 00:06:08 Duration
Lecture 20 Root Cause Analysis - Fishbone Diagram 00:09:44 Duration
Lecture 21 Exploring The Why 00:03:58 Duration
Lecture 22 FMEA - Failure Mode Effects Analysis 00:05:54 Duration
Lecture 23 Define Your Goal 00:00:41 Duration
Lecture 24 SMART Goal Setting 00:07:41 Duration
Lecture 25 Goal Alignment 00:05:55 Duration
Lecture 26 Identify Actions And Plans 00:07:45 Duration
Lecture 27 Analysing Potential Ideas 00:01:44 Duration
Lecture 28 Planning Your Change 00:02:22 Duration
Lecture 29 Understanding Gantt Charts 00:04:41 Duration
Lecture 30 How To Make A Gantt Chart 00:06:30 Duration
Lecture 31 Planning Your Control Mechanisms 00:06:10 Duration
Lecture 32 Implementing Your Change 00:02:28 Duration
Lecture 33 Keep Your Discipline 00:01:27 Duration
Lecture 34 Ten Meeting Musts 00:04:28 Duration
Lecture 35 Action Boards And Issue Logs 00:02:41 Duration
Lecture 36 The Cost Of Change 00:02:34 Duration
Lecture 37 Review Processes 00:04:59 Duration
Lecture 38 The ProPeC Review Process 00:06:22 Duration

Section 7 : Training Your Team
Lecture 1 Introduction To Training Your Team 00:00:35 Duration
Lecture 2 What Is Training For 00:01:34 Duration
Lecture 3 The Three Box System 00:05:19 Duration
Lecture 4 Added Value Training 00:05:43 Duration
Lecture 5 Training Needs Analysis 00:02:10 Duration
Lecture 6 Cognitive Learning 00:03:21 Duration
Lecture 7 Psychomotor Learning 00:01:32 Duration
Lecture 8 Effective Learning 00:03:30 Duration
Lecture 9 What Is Training Needs Analysis 00:04:18 Duration
Lecture 10 Training Needs Analysis Example 00:04:24 Duration
Lecture 11 Compliance Training 00:05:51 Duration
Lecture 12 Identifying Training Needs 00:05:12 Duration
Lecture 13 Pre-course Competency Assessments 00:03:19 Duration
Lecture 14 How To Choose Training 00:05:56 Duration
Lecture 15 Cost Free Training 00:03:20 Duration
Lecture 16 Sheep Dip Or Targeted 00:03:53 Duration
Lecture 17 What Is Good Training 00:03:59 Duration
Lecture 18 Preparing The Employee
Lecture 19 Logistics Planning 00:01:56 Duration
Lecture 20 Post Course Discussion 00:04:10 Duration
Lecture 21 Measuring The Effectiveness Of Training 00:01:29 Duration
Lecture 22 Kirkpatrick Level 1 - Trainee Response 00:03:38 Duration
Lecture 23 Kirkpatrick Level 2 - Validation 00:03:22 Duration
Lecture 24 Kirkpatrick Level 3 - Practical Application 00:04:10 Duration
Lecture 25 Kirkpatrick Level 4 - Business Benefit 00:07:12 Duration

Section 8 : Culture Change Management
Lecture 1 Introduction To Culture Change 00:00:58 Duration
Lecture 2 Why Culture Change Matters 00:02:39 Duration
Lecture 3 The Impact Of Culture 00:02:53 Duration
Lecture 4 Positive Goals 00:04:47 Duration
Lecture 5 Understanding Behavior 00:00:41 Duration
Lecture 6 Three Ways To Measure Behavior 00:02:34 Duration
Lecture 7 Behaviorism Explained 00:10:29 Duration
Lecture 8 Cognitive Psychology Explained 00:10:32 Duration
Lecture 9 Social Psychology Explained 00:15:58 Duration
Lecture 10 How Do You Measure A Culture 00:02:58 Duration
Lecture 11 Using Surveys 00:05:22 Duration
Lecture 12 Survey Questions
Lecture 13 Benefits Of DIY Surveys 00:00:45 Duration
Lecture 14 Benefits Of On The Shelf Surveys 00:02:03 Duration
Lecture 15 Benefits Of Using A Consultant 00:00:44 Duration
Lecture 16 Survey Exercise 00:00:59 Duration
Lecture 17 Surveys - Food For Thought 00:03:13 Duration
Lecture 18 Other Ways To Measure Culture 00:00:41 Duration
Lecture 19 Measuring Instances Of Behavior 00:02:33 Duration
Lecture 20 The Semi Structured Interview 00:04:09 Duration
Lecture 21 Focus Groups 00:04:57 Duration
Lecture 22 Focus Group Example Questions 00:04:40 Duration
Lecture 23 The Down Sides Of Focus Groups 00:02:28 Duration
Lecture 24 Getting Help From A Professional 00:02:07 Duration
Lecture 25 Quiz - Measuring A Culture 00:00:49 Duration
Lecture 26 Summary For Measuring A Culture 00:03:18 Duration
Lecture 27 Using ProPeC Process For Changing Your Culture 00:04:33 Duration
Lecture 28 The ProPeC Process Step 1 - The Business Reason 00:04:17 Duration
Lecture 29 The ProPeC Process Step 2 - Current State Analysis 00:04:07 Duration
Lecture 30 The ProPeC Process Step 3 - Goals or Objectives 00:06:07 Duration
Lecture 31 The ProPeC Process Step 4 - Action And Planning 00:05:02 Duration
Lecture 32 The ProPeC Microscope To Help Action And Planning
Lecture 33 Mechanisms For Identifying Actions And Planning 00:07:40 Duration
Lecture 34 Planning With Gantt Charts 00:01:14 Duration
Lecture 35 Actions and Planning Activity 00:00:46 Duration
Lecture 36 The ProPeC Process Summary So Far 00:03:10 Duration
Lecture 37 The ProPeC Process Step 5 - Implementing 00:06:29 Duration
Lecture 38 Neuro Logic Levels In Culture Change - Implementation 00:08:23 Duration
Lecture 39 Ajzen Theory Of Planned Behavior In Culture Change - Implementation 00:01:57 Duration
Lecture 40 The ProPeC Summary For Implementing 00:00:57 Duration
Lecture 41 Activity For Implementation 00:00:42 Duration
Lecture 42 The ProPeC Process Step 6 - Review 00:01:50 Duration
Lecture 43 Activity For Review Process 00:00:34 Duration
Lecture 44 Overall Activity For ProPec Process For Culture Change 00:01:15 Duration
Lecture 45 Closing Thoughts On Culture Change 00:03:21 Duration

Section 9 : Building A Team
Lecture 1 Building A Team Introduction 00:00:44 Duration
Lecture 2 How Does An Effective Manager Deliver 00:01:25 Duration
Lecture 3 Manager's Role Quiz and Exercise 00:00:57 Duration
Lecture 4 Components Of A Good Team 00:01:16 Duration
Lecture 5 Defining Roles To Help Deliver Objectives 00:08:55 Duration
Lecture 6 The Importance Of Vision 00:06:23 Duration
Lecture 7 Two Islands Getting The Team Involved 00:02:38 Duration
Lecture 8 Collaboration Is Better Than Buy In
Lecture 9 What Are The Indicators Of Good Performance
Lecture 10 What Helps Make A Good Team Quiz 00:01:22 Duration
Lecture 11 Two Islands Activity 00:01:48 Duration
Lecture 12 Identifying A Team's Can, Know And Care 00:05:05 Duration
Lecture 13 Silo Mentality And Creating Overlap Between Can, Know And Care 00:08:12 Duration
Lecture 14 Can, Know And Care - Scripts Activity 00:03:09 Duration
Lecture 15 Individual Differences 00:06:12 Duration
Lecture 16 Belbin's Team Roles 00:10:43 Duration
Lecture 17 Types And Traits Psychometrics 00:04:28 Duration
Lecture 18 Should I Use Psychometrics 00:09:20 Duration
Lecture 19 Quiz And Activity 00:02:25 Duration

Section 10 : Presenting Your Ideas
Lecture 1 Introduction To Presenting Your Ideas 00:00:42 Duration
Lecture 2 Why You Are Delivering This Presentation 00:01:15 Duration
Lecture 3 Getting Your Thinking Right 00:02:50 Duration
Lecture 4 Understanding The Emotions - The Chimp 00:03:09 Duration
Lecture 5 Understanding The Role Of The Intellect 00:02:23 Duration
Lecture 6 Understanding The Decision Making Process - The Computer 00:02:31 Duration
Lecture 7 Dealing With The Chimp 00:03:24 Duration
Lecture 8 Summary For Presenting Your Ideas 00:02:50 Duration
Lecture 9 Introduction To The Structure Of An Effective Presentation 00:02:01 Duration
Lecture 10 Aim - Your Reason For The Presentation 00:02:15 Duration
Lecture 11 Creating A SMART Goal For Your Presentation 00:02:17 Duration
Lecture 12 Planning Your Presentation Route 00:02:38 Duration
Lecture 13 Building Your Main Body 00:01:10 Duration
Lecture 14 Using PEEL To Make Your Points 00:06:52 Duration
Lecture 15 An Example Of PEEL 00:04:42 Duration
Lecture 16 Your Presentation Conclusion 00:01:26 Duration
Lecture 17 Presentation Tools And Using Cards 00:01:46 Duration
Lecture 18 Scenario Exercise 00:01:35 Duration
Lecture 19 Example Presentation Using Index Cards 00:05:15 Duration
Lecture 20 Introduction To Public Speaking Fundamentals 00:01:57 Duration
Lecture 21 Tips For Being Heard 00:05:54 Duration
Lecture 22 Other Reasons You May Not Be Heard 00:04:21 Duration
Lecture 23 Being Understood 00:04:26 Duration
Lecture 24 Diction Tongue Twister Exercise 00:08:28 Duration
Lecture 25 What About Accents 00:05:04 Duration
Lecture 26 Other Word Choices 00:03:44 Duration
Lecture 27 Tips To Being Understood 00:01:57 Duration
Lecture 28 How Well Are You Doing 00:02:45 Duration
Lecture 29 How Do You Get Better At Presenting 00:03:45 Duration
Lecture 30 Introduction To Creating Persuasive Presentations 00:00:25 Duration
Lecture 31 Key Areas For Motivation 00:01:03 Duration
Lecture 32 Telling Stories And Using Illustrations 00:05:43 Duration
Lecture 33 Understanding Modulation 00:05:27 Duration
Lecture 34 Understanding Gestures 00:07:32 Duration
Lecture 35 Understanding Visual Aids 00:03:35 Duration
Lecture 36 Your Call To Action 00:02:32 Duration
Lecture 37 Sustaining Your Presentation 00:02:13 Duration
Lecture 38 Summary For Presenting Your Ideas 00:03:29 Duration

Section 11 : The Team Life Cycle
Lecture 1 Team Lifecycle Introduction 00:01:51 Duration
Lecture 2 Lifecycle Overview 00:01:35 Duration
Lecture 3 Lifecycle In Further Detail 00:05:45 Duration
Lecture 4 Lifecycle Exercise 00:02:37 Duration
Lecture 5 Recruitment Methods 00:02:50 Duration
Lecture 6 Principles Of Effective Recruitment 00:04:07 Duration
Lecture 7 Recruitment Selection 00:09:52 Duration
Lecture 8 Dealing With Poor Performers 00:09:50 Duration
Lecture 9 Dealing With Grievances 00:03:40 Duration
Lecture 10 The End Of The Team And Rebirth 00:03:33 Duration

Section 12 : Taking Care Of Yourself And The Future Of Management
Lecture 1 Taking Care Of Yourself And The Future Of Management Introduction 00:01:18 Duration
Lecture 2 Keeping Your Head 00:04:23 Duration
Lecture 3 Building up Resilience 00:03:24 Duration
Lecture 4 Exercise 00:01:01 Duration
Lecture 5 Buckets Of Resources 00:03:33 Duration
Lecture 6 Training Your Thinking 00:03:09 Duration
Lecture 7 Maintaining Work Life Balance 00:01:59 Duration
Lecture 8 When It Is Time For A Change 00:04:51 Duration
Lecture 9 About Proctor Testing
Lecture 10 Alternatives To Being Employed 00:00:51 Duration
Lecture 11 The Future Of Management 00:04:41 Duration
Lecture 12 Thank You 00:00:33 Duration

Section 13 : Course Resources
Lecture 1 Thanks For Watching 00:00:30 Duration
Lecture 2 Reading List And Recommended Links
Lecture 3 Resources