X
X

Customer Relationship Management Certification Practice Test

51 Ratings

Topics covered - Syllabus

  • Choosing Your CRM Strategy
  • Customer Relationship Management Is Not an Option
  • E-Commerce: Customer Relationships on the Internet
  • Fighting Complacency: The “Seven-Year Itch” in Customer Relationships
  • Managing and Sharing Customer Data
  • Managing Relationships Through Conflict
  • Managing Your Customer Service/ Sales Profile
  • Resetting Your CRM Strategy
  • Service-Level Agreements
  • The Customer Service/Sales Profile
  • Tools for Capturing Customer Information

Brainmeasures Provide a Fully Analised Report of your given Test. Click the below button to see a Sample Report

FREE

Time Duration : 40

Login To Start This Test

Order Hard-copy Certificate

$50

on Passing the Free Exam.

View Sample Certificate

Total Tested

14998

Total Passed - 5764

Total Failed - 9234

Related Tests

Test NameCost Action
Circuit Design Certification Practice Test$0.00 Start
Marketing Management Certification Practice Test$0.00 Start
Project Management Certification Practice Test$0.00 Start
J2ME Certification Practice Test$0.00 Start
First Aid Certification Practice Test$0.00 Start
Technical Writing Certification Practice Test$0.00 Start
Ruby on Rails Certification Practice Test$0.00 Start
AJAX Certification Practice Test$0.00 Start
Aerobics Certification Practice Test$0.00 Start
Yoga Certification Practice Test$0.00 Start

Related Video Courses

Customer Service certification

6585 Enrolled 2.08 total hours

Customer Service certification

(2343)

$399 $69

Customer Service I Soft Skills Fundamentals Course

4302 Enrolled 0.42 total hours

Customer Service I Soft Skills Fundamentals Course

(1651)

$399 $69

Customer Service l Customer Support l Customer Experience Certification Course

3806 Enrolled 2.67 total hours

Customer Service l Customer Support l Customer Experience Certification Course

(811)

$399 $69

Marketing Customer  Analytics Certification Course

3570 Enrolled 2.4 total hours

Marketing Customer Analytics Certification Course

(845)

$399 $69

Brainmeasures - An ISO 9001-2015 Certified company

BRAINMEASURESCopyright © 2017 brainmeasures.com. All Rights Reserved