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CRM Certification Practice Test

51 Ratings

Topics covered - Syllabus

  • Choosing Your CRM Strategy
  • Customer Relationship Management Is Not an Option
  • Managing and Sharing Customer Data
  • Managing Your Customer Service/ Sales Profile
  • The Customer Service/Sales profile

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Time Duration : 40

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Total Tested

4102

Total Passed - 1456

Total Failed - 2646

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