Section 1 : Welcome , meet your trainer and get started
Lecture 1 Tips to get the best from the course 00:01:54 Duration
Lecture 2 Activity The Big Recruitment Challenge - Part 1 00:02:43 Duration
Lecture 3 The Big Recruitment Challenge Part 2 00:04:58 Duration

Section 2 : Understanding the recruitment and selection process
Lecture 1 Job Descriptions Matter

Section 3 : How to develop knowledge of the job you are hiring for
Lecture 1 What makes knowledge of the job important 00:06:43 Duration
Lecture 2 ACTIVITY What's your definition 00:02:37 Duration
Lecture 3 The key stages of the recruitment and selection process 00:05:30 Duration
Lecture 4 Job Description Examples 00:05:11 Duration
Lecture 5 Job Descriptions - a different example 00:00:56 Duration

Section 4 : Knowledge of the person - how to specify your exact requirements
Lecture 1 Knowledge of the person - How to write a person 00:10:55 Duration
Lecture 2 ACTIVITY Practice drafting a Person Specification
Lecture 3 Practice Person Specification - review 00:04:46 Duration

Section 5 : Attracting suitable applicants -an overview of the key channels available
Lecture 1 Recruitment Sources 00:15:00 Duration
Lecture 2 Managing the application process 00:04:11 Duration

Section 6 : Shortlisting made simple
Lecture 1 Shortlisting made simple 00:09:49 Duration

Section 7 : The interview Understand the sequence and the part your play
Lecture 1 The role of the interview 00:02:47 Duration
Lecture 2 The structure of the interview 00:03:57 Duration

Section 8 : Asking Questions - the engine room of success
Lecture 1 Are there really only two questions 00:06:03 Duration
Lecture 2 The problem with closed questions 00:03:56 Duration
Lecture 3 Test your question habit 00:02:11 Duration
Lecture 4 Whats makes us ask so many closed questions 00:03:41 Duration

Section 9 : Why the right questions at the right time is critical
Lecture 1 Specific Questions 00:03:34 Duration
Lecture 2 Leading Questions
Lecture 3 Hypothetical Questions
Lecture 4 Probing Questions 00:01:16 Duration
Lecture 5 Reflective Questions 00:02:17 Duration
Lecture 6 Using Behavioural Questions 00:02:03 Duration
Lecture 7 Example behavioural questions 00:03:31 Duration
Lecture 8 The Questioning Funnel 00:02:57 Duration
Lecture 9 Common Behavioural Questions 00:02:27 Duration
Lecture 10 Question Traps 00:04:40 Duration
Lecture 11 Initial questions - why they matter 00:03:44 Duration
Lecture 12 The problem with unfocused questions 00:02:46 Duration
Lecture 13 A question trap example 00:01:23 Duration

Section 10 : Listening - How to listen for real evidence
Lecture 1 Listening tips - what to listen for 00:09:21 Duration
Lecture 2 An hilarious example of how hard we all find listening
Lecture 3 Listening Practice Exercise 00:04:17 Duration
Lecture 4 Listening practice review 00:04:07 Duration
Lecture 5 Taking Notes

Section 11 : Making the Final Decision with confidence
Lecture 1 Making the final decision 00:07:53 Duration

Section 12 : Learning Review
Lecture 1 Activity Learning Review and Targeting

Section 13 : How to make a success of your new hire and thanks
Lecture 1 Almost done, but not quite 00:02:21 Duration