Section 1 : Welcome , meet your trainer and get started

Lecture 1 Tips to get the best from the course 1:54
Lecture 2 Activity The Big Recruitment Challenge - Part 1 2:43
Lecture 3 The Big Recruitment Challenge Part 2 4:58

Section 2 : Understanding the recruitment and selection process

Lecture 4 Job Descriptions Matter

Section 3 : How to develop knowledge of the job you are hiring for

Lecture 5 What makes knowledge of the job important 6:43
Lecture 6 ACTIVITY What's your definition 2:37
Lecture 7 The key stages of the recruitment and selection process 5:30
Lecture 8 Job Description Examples 5:11
Lecture 9 Job Descriptions - a different example 0:56

Section 4 : Knowledge of the person - how to specify your exact requirements

Lecture 10 Knowledge of the person - How to write a person 10:55
Lecture 11 ACTIVITY Practice drafting a Person Specification
Lecture 12 Practice Person Specification - review 4:46

Section 5 : Attracting suitable applicants -an overview of the key channels available

Lecture 13 Recruitment Sources 15:0
Lecture 14 Managing the application process 4:11

Section 6 : Shortlisting made simple

Lecture 15 Shortlisting made simple 9:49

Section 7 : The interview Understand the sequence and the part your play

Lecture 16 The role of the interview 2:47
Lecture 17 The structure of the interview 3:57

Section 8 : Asking Questions - the engine room of success

Lecture 18 Are there really only two questions 6:3
Lecture 19 The problem with closed questions 3:56
Lecture 20 Test your question habit 2:11
Lecture 21 Whats makes us ask so many closed questions 3:41

Section 9 : Why the right questions at the right time is critical

Lecture 22 Specific Questions 3:34
Lecture 23 Leading Questions
Lecture 24 Hypothetical Questions
Lecture 25 Probing Questions 1:16
Lecture 26 Reflective Questions 2:17
Lecture 27 Using Behavioural Questions 2:3
Lecture 28 Example behavioural questions 3:31
Lecture 29 The Questioning Funnel 2:57
Lecture 30 Common Behavioural Questions 2:27
Lecture 31 Question Traps 4:40
Lecture 32 Initial questions - why they matter 3:44
Lecture 33 The problem with unfocused questions 2:46
Lecture 34 A question trap example 1:23

Section 10 : Listening - How to listen for real evidence

Lecture 35 Listening tips - what to listen for 9:21
Lecture 36 An hilarious example of how hard we all find listening Text
Lecture 37 Listening Practice Exercise 4:17
Lecture 38 Listening practice review 4:7
Lecture 39 Taking Notes Text

Section 11 : Making the Final Decision with confidence

Lecture 40 Making the final decision 7:53

Section 12 : Learning Review

Lecture 41 Activity Learning Review and Targeting

Section 13 : How to make a success of your new hire and thanks

Lecture 42 Almost done, but not quite 2:21