Section 1 : Welcome, introduction and thank you
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Lecture 1 | Welcome, introduction and thank you | 00:03:38 Duration |
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Lecture 2 | Why questions matter in your relationships | 00:03:04 Duration |
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Lecture 3 | Ask yourself this key question | 00:01:14 Duration |
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Lecture 4 | The acid test a listening challenge | 00:05:05 Duration |
Section 2 : Question Fundamentals - laying the foundations
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Lecture 1 | Closed questions - Good or Bad | 00:04:20 Duration |
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Lecture 2 | The two basic question types | 00:02:26 Duration |
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Lecture 3 | Activity A simple challenge to get you started | 00:01:49 Duration |
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Lecture 4 | How legitimate are your questions | 00:01:55 Duration |
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Lecture 5 | Activity Time to find a spotter | 00:01:25 Duration |
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Lecture 6 | Activity Quickly identify your question habit and problems it might be causing | 00:02:07 Duration |
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Lecture 7 | Using questions case study | 00:05:10 Duration |
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Lecture 8 | Activity Why do we ask so many closed questions | |
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Lecture 9 | The Power of the Pause | 00:03:04 Duration |
Section 3 : Open questions Types and Uses
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Lecture 1 | Specific Questions | 00:02:42 Duration |
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Lecture 2 | Leading Questions | 00:02:56 Duration |
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Lecture 3 | Hypothetical Questions | 00:02:27 Duration |
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Lecture 4 | ProbingClarification Questions | 00:01:34 Duration |
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Lecture 5 | Reflective Questions | 00:03:29 Duration |
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Lecture 6 | Question Type Test | |
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Lecture 7 | Why warning | |
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Lecture 8 | About Certification |
Section 4 : The Questioning Funnel
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Lecture 1 | The Questioning Funnel | |
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Lecture 2 | Common question traps | 00:04:15 Duration |
Section 5 : Listening tips - Where to focus your attention for maximum benefit
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Lecture 1 | Question responses | |
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Lecture 2 | What to listen for and explore more deeply | 00:11:23 Duration |
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Lecture 3 | 10 Steps to Better Listening | 00:07:03 Duration |
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Lecture 4 | Listening Exercise to practice the 10 steps |
Section 6 : Learning Review
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Lecture 1 | Activity Learning Review targeting action | 00:01:45 Duration |
Section 7 : Putting it all together
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Lecture 1 | Case study Review | 00:00:45 Duration |
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Lecture 2 | Case study Review Part 2 | 00:01:39 Duration |
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Lecture 3 | Questioning Strategy Case Study | 00:07:02 Duration |
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Lecture 4 | Questioning strategy Case Study 2 | 00:03:02 Duration |
Section 8 : How to practice your questioning skills
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Lecture 1 | How to practice your questioning skills | 00:02:05 Duration |
Section 9 : And finally
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Lecture 1 | Thank you | 00:01:01 Duration |
