Section 1 : GETTING STARTED

Lecture 1 Intro to Employee Coaching
Lecture 2 Coaching Skills 00:03:58 Duration
Lecture 3 Establishing the Coaching Relationship
Lecture 4 INTRODUCTION TO BRAINMEASURES PROCTOR SYSTEM
Lecture 5 About Certification
Lecture 6 ROADMAP FOR BUILDING A SUCCESSFUL LIFE COACHING BUSINESS
Lecture 7 About Proctor Testing
Lecture 8 All Course Documents in One Handy Place

Section 2 : COACHING EMPLOYEES FOR PERFORMANCE IMPROVEMENT

Lecture 1 S 00:06:54 Duration
Lecture 2 The GROW Model 00:06:18 Duration
Lecture 3 Establishing Performance Expectations 00:01:44 Duration
Lecture 4 Assessing Employee Needs
Lecture 5 Analyzing Performance 00:05:17 Duration
Lecture 6 Performance Discussion and Feedback

Section 3 : COACHING COMMUNICATION TECHNIQUES

Lecture 1 Effective Listening- Active, Reflective, Paraphrasing 00:04:43 Duration
Lecture 2 Empathetic Listening 00:06:44 Duration
Lecture 3 Communication Techniques for Difficult Conversations 00:04:36 Duration
Lecture 4 The Power of Questions 00:04:50 Duration
Lecture 5 Types of Coaching Questions 00:01:45 Duration

Section 4 : BONUS COACHING INSIGHTS AND TOOLS

Lecture 1 Locus of Control and Circle of Influence
Lecture 2 Getting in the Right State 00:04:28 Duration
Lecture 3 Bonus Tools 00:01:44 Duration

Section 5 : Conclusion and Next Steps

Lecture 1 Conclusion and Next Steps 00:02:11 Duration