Section 1 : Operations Management Training Program
Lecture 1 INTRODUCTION TO BRAINMEASURES PROCTOR SYSTEM
Lecture 2 About Certification
Lecture 3 About Proctor Testing

Section 2 : Operations Management and the Organization
Lecture 1 Section Overview 00:02:44 Duration
Lecture 2 The Key Functions of Operations Management 00:01:18 Duration
Lecture 3 Key Areas of Decision-making in Operations Management
Lecture 4 What operations management means 00:06:08 Duration
Lecture 5 Eight functions of operations management 00:12:45 Duration
Lecture 6 Operations Management Key Functions
Lecture 7 Operations in Service and Manufacturing Organizations 00:01:21 Duration
Lecture 8 Manufacturing and services contrasted 00:05:51 Duration
Lecture 9 Overlapping services and manufacturing 00:05:22 Duration
Lecture 10 Operations in Service and Manufacturing Organizations
Lecture 11 Organizational and Operations Strategy 00:01:46 Duration
Lecture 12 The Four-phase Process of Formulating Strategy
Lecture 13 Organizational strategy 00:03:54 Duration
Lecture 14 Formulating strategy 00:11:33 Duration
Lecture 15 Manufacturing operations strategies
Lecture 16 Services operations strategies 00:07:59 Duration
Lecture 17 Organizational and Operations Strategy
Lecture 18 The Transformation Model 00:01:20 Duration
Lecture 19 The transformation model 00:07:43 Duration
Lecture 20 Four kinds of transformations 00:04:27 Duration
Lecture 21 Identifying Business Transformations
Lecture 22 The Transformation Model
Lecture 23 Operations Management and the Organization 00:01:44 Duration
Lecture 24 Course project (optional)

Section 3 : Product and Service Management
Lecture 1 Section Overview 00:02:42 Duration
Lecture 2 The Product and Service Life Cycle 00:01:28 Duration
Lecture 3 The Product Life Cycle
Lecture 4 Introduction to the product life cycle 00:08:42 Duration
Lecture 5 Actions for product life cycle stages 00:10:42 Duration
Lecture 6 The Product and Service Life Cycle
Lecture 7 Developing New Products and Services 00:02:05 Duration
Lecture 8 Preparing a Business Case
Lecture 9 Introduction to new product development 00:06:58 Duration
Lecture 10 The new product development process 00:09:04 Duration
Lecture 11 Best practices in new product development process 00:11:09 Duration
Lecture 12 New Products and Services Development
Lecture 13 Managing Existing and Mature Products and Services 00:01:46 Duration
Lecture 14 Strategic Approaches for Managing Existing and Mature Products and Services
Lecture 15 Maintenance strategy 00:10:13 Duration
Lecture 16 Revitalization strategy 00:06:39 Duration
Lecture 17 Rationalization strategy 00:08:25 Duration
Lecture 18 Managing Existing and Mature Products and Services
Lecture 19 Course project (optional)
Lecture 20 Product and Service Management 00:02:37 Duration

Section 4 : Supply Chain Management
Lecture 1 Section Overview 00:03:08 Duration
Lecture 2 Understanding the Supply Chain 00:01:11 Duration
Lecture 3 5 Key Components of the Supply Chain 00:07:57 Duration
Lecture 4 Supply Chain Management in Service Organizations
Lecture 5 Advantages of Supply Chain Management 00:03:08 Duration
Lecture 6 The Supply Chain
Lecture 7 Drivers of Supply Chain Management 00:09:10 Duration
Lecture 8 Supply Chain Management in Service Organizations 00:01:18 Duration
Lecture 9 Supply Chain Characteristics 00:14:27 Duration
Lecture 10 Supply Chain Management
Lecture 11 Supply Chain Strategies 00:01:22 Duration
Lecture 12 Supply Chain Organizational Strategies 00:14:59 Duration
Lecture 13 Logistics Strategies 00:09:02 Duration
Lecture 14 Logistics Strategies
Lecture 15 Supply Chain Strategies
Lecture 16 Measuring Supply Chain Performance 00:01:19 Duration
Lecture 17 Performance Measurement
Lecture 18 Understanding Performance Measurement 00:04:18 Duration
Lecture 19 Methods of Performance Measurement 00:09:56 Duration
Lecture 20 Measuring Supply Chain Performance
Lecture 21 Course project (optional)
Lecture 22 Supply Chain Management 00:02:43 Duration

Section 5 : Inventory Management
Lecture 1 Section Overview 00:02:14 Duration
Lecture 2 Understanding Inventory 00:01:09 Duration
Lecture 3 Advantages of Managing Inventory 00:04:47 Duration
Lecture 4 Types of Inventory 00:07:06 Duration
Lecture 5 Understanding Inventory Management
Lecture 6 Inventory Management in Services 00:05:53 Duration
Lecture 7 Inventory Value and Cost 00:01:04 Duration
Lecture 8 Inventory Costs
Lecture 9 Inventory Valuation Methods 00:07:38 Duration
Lecture 10 Types of Inventory Costs 00:10:10 Duration
Lecture 11 The Value and Cost of Inventory
Lecture 12 Inventory and Economic Order Quantity 00:01:09 Duration
Lecture 13 Inventory Life-Cycle 00:03:39 Duration
Lecture 14 Economic Order Quantity (EOQ) 00:06:29 Duration
Lecture 15 Reorder Point (ROP) 00:04:55 Duration
Lecture 16 Inventory and Economic Order Quantity
Lecture 17 Inventory Management Tools 00:01:23 Duration
Lecture 18 Inventory Management Tools Table
Lecture 19 ABC Analysis 00:03:56 Duration
Lecture 20 Material Requirements Planning (MRP) 00:06:16 Duration
Lecture 21 Enterprise Resource Planning (ERP) 00:04:12 Duration
Lecture 22 Calculating EOQ and ROP
Lecture 23 Just-in-Time (JIT) 00:06:59 Duration
Lecture 24 Inventory Management Tools
Lecture 25 Course Project (optional)
Lecture 26 Inventory Management 00:02:09 Duration

Section 6 : Forecasting and Capacity Planning
Lecture 1 Section Overview 00:03:13 Duration
Lecture 2 The Characteristics of Demand 00:01:02 Duration
Lecture 3 What Demand and Supply Are 00:04:00 Duration
Lecture 4 Recognizing Demand Trends 00:08:45 Duration
Lecture 5 The Characteristics of Demand
Lecture 6 Demand Forecasting 00:01:46 Duration
Lecture 7 Defining Demand Forecasting 00:03:10 Duration
Lecture 8 The Four Variables of Demand Forecasting 00:07:25 Duration
Lecture 9 Steps in the Demand Forecasting Process 00:08:36 Duration
Lecture 10 Two Types of Demand Forecasting Models 00:03:27 Duration
Lecture 11 Qualitative and Quantitative Methods 00:10:11 Duration
Lecture 12 Forecasting Demand
Lecture 13 The Stages of the Demand Forecasting Process
Lecture 14 Capacity Management
Lecture 15 Defining Capacity 00:10:33 Duration
Lecture 16 Level Capacity Management Strategy 00:06:10 Duration
Lecture 17 Chase Demand Strategy 00:08:03 Duration
Lecture 18 Characteristics of the Three Substrategies of Chase Demand Strategy
Lecture 19 Demand Management Strategy 00:04:02 Duration
Lecture 20 Evaluating Capacity Management Strategies
Lecture 21 Managing Capacity
Lecture 22 Course Project (optional)
Lecture 23 Forecasting and Capacity Planning 00:03:00 Duration

Section 7 : Operations Scheduling
Lecture 1 Section Overview 00:02:05 Duration
Lecture 2 Operations Planning and Scheduling 00:01:53 Duration
Lecture 3 The Levels of Planning
Lecture 4 Scheduling in Operations Management 00:07:14 Duration
Lecture 5 Levels of Planning and Scheduling 00:11:22 Duration
Lecture 6 Operations Planning and Scheduling
Lecture 7 Scheduling of Staffing in a Service Environment 00:01:51 Duration
Lecture 8 Work Schedule Formulas
Lecture 9 Challenges in Employee Scheduling 00:13:19 Duration
Lecture 10 Scheduling Work Shifts 00:13:56 Duration
Lecture 11 Scheduling Criteria and Methods
Lecture 12 Scheduling Staff in a Service Environment
Lecture 13 Loading and Sequencing 00:01:47 Duration
Lecture 14 Shortest Processing Time Schedule
Lecture 15 Loading Work Centers 00:06:57 Duration
Lecture 16 Loading and Sequencing
Lecture 17 Job Sequences
Lecture 18 Sequencing rules 00:19:45 Duration
Lecture 19 Critical Ratio
Lecture 20 Sequencing Jobs
Lecture 21 Job Processing and Due Dates
Lecture 22 Critical Ratio Calculations
Lecture 23 Course Project (optional)
Lecture 24 Operations Scheduling 00:01:47 Duration

Section 8 : Management of Quality
Lecture 1 Section Overview 00:00:49 Duration
Lecture 2 Quality in Manufacturing and Service Operations 00:01:05 Duration
Lecture 3 Differences in Quality between Manufacturing and Service Operations
Lecture 4 What is Quality 00:04:37 Duration
Lecture 5 Benefits of Quality Management 00:03:06 Duration
Lecture 6 Quality in Manufacturing and Services 00:13:20 Duration
Lecture 7 Quality Performance Objectives and Measures
Lecture 8 Measurement of Quality Performance
Lecture 9 Quality Performance Indicators
Lecture 10 Measuring Quality Performance 00:04:02 Duration
Lecture 11 Quality Performance Indicators 00:11:37 Duration
Lecture 12 Quality Management Principles 00:00:57 Duration
Lecture 13 Quality Management Principles
Lecture 14 Principles of Quality Management
Lecture 15 The Role of Quality Principles 00:04:25 Duration
Lecture 16 Quality Principles
Lecture 17 Transformation Model and Quality Management 00:01:08 Duration
Lecture 18 Transformation Model
Lecture 19 Quality Management Transformation Model
Lecture 20 Quality Management Strategies 00:04:09 Duration
Lecture 21 Transformation Model Input Phase 00:07:49 Duration
Lecture 22 Transformation Model Processing Phase 00:04:16 Duration
Lecture 23 Transformation Model Output Phase 00:04:55 Duration
Lecture 24 Customer Satisfaction 00:03:15 Duration
Lecture 25 Other Quality Strategies 00:06:17 Duration
Lecture 26 Course Project (optional)
Lecture 27 Management of Quality in Operations 00:03:00 Duration

Section 9 : Facilities Planning and Management
Lecture 1 Section Overview 00:02:48 Duration
Lecture 2 Introduction to Facilities Management 00:01:35 Duration
Lecture 3 The Importance of Facilities Management 00:08:06 Duration
Lecture 4 Facilities Management Clients 00:07:57 Duration
Lecture 5 The Meaning and Causes of Churn 00:04:28 Duration
Lecture 6 Introduction to Facilities Management
Lecture 7 Strategic Considerations for Facilities Management 00:01:15 Duration
Lecture 8 Steps in Developing a Facilities Management Strategic Plan
Lecture 9 Different Facilities Management Styles 00:09:11 Duration
Lecture 10 Developing a Facilities Strategy 00:08:38 Duration
Lecture 11 Strategic Considerations for Facilities Management
Lecture 12 Location and Layout of Facilities 00:01:16 Duration
Lecture 13 Facilities Location and Layout
Lecture 14 Identifying Business Layout
Lecture 15 Facilities Location Decisions 00:09:58 Duration
Lecture 16 Facilities Layout Decisions 00:10:04 Duration
Lecture 17 Facilities Management for Service Organizations
Lecture 18 Location Planning for Service Organizations
Lecture 19 Location Issues for Services 00:10:32 Duration
Lecture 20 Layout Issues for Services 00:08:46 Duration
Lecture 21 Facilities Management for Service Organizations
Lecture 22 Course Project (optional)
Lecture 23 Facilities Planning and Management 00:02:30 Duration