Section 1 : Why Active Listening

 		Lecture 1 Introduction 2:22
Lecture 2 -Talk is cheap!- 2:15
Lecture 3 Active Listening is a Power Tool
Lecture 4 Concerns You May Have 3:56
Lecture 5 Exercise- Good Listener - Bad Listener 1:43

Section 2 : Automatic Listening Habits

 		Lecture 6 Level One Listening 3:38
Lecture 7 Overcoming Habits that Block Listening 5:10
Lecture 8 The ME Channel in Action 4:35
Lecture 9 Exercise- Your Level One Listening Habits 1:19

Section 3 : Mindsets

 		Lecture 10 Unconscious Mistakes 4:20
Lecture 11 Listening as Support 4:12
Lecture 12 Exercise- Your Listening Mindset 1:29

Section 4 : Level Two Listening

 		Lecture 13 Focusing Your Attention 3:36
Lecture 14 The Content-Words 6:18
Lecture 15 The Mood-Energy 8:12
Lecture 16 Exercise- Shifting to Level Two Listening 4:28

Section 5 : Noticing All the Treasure

 		Lecture 17 We Are Not Invisible 4:27
Lecture 18 Non-Verbals & More 4:13
Lecture 19 You Do Not Have To Be Right! 4:57
Lecture 20 Exercise- Guessing Game

Section 6 : Reflecting Back

 		Lecture 21 Paraphrasing- Summarizing 3:37
Lecture 22 How To Say It 3:8
Lecture 23 Impact on the Speaker
Lecture 24 Bring In Creativity 3:2
Lecture 25 Exercise- Saying It Out Loud 1:13

Section 7 : Helpful Habits

 		Lecture 26 Volume Knobs 4:6
Lecture 27 Time & Place Matters 2:20
Lecture 28 Interrupting Well 3:23
Lecture 29 Exercise- Interrupting Is Engagement! 1:27

Section 8 : Developing Empathy

 		Lecture 30 What is Empathy 3:58
Lecture 31 Steps Toward Empathy
Lecture 32 Listening for Emotions 4:26
Lecture 33 Exercise- Identifying Emotions 1:29

Section 9 : Asking Questions

 		Lecture 34 Powerful Questions 1:46
Lecture 35 Examples of Powerful Questions 4:48
Lecture 36 GROW & Powerful Questions 3:20
Lecture 37 Exercise- Questions Only! 0:56

Section 10 : Helpful Curiosity

 		Lecture 38 Misinterpretation 3:30
Lecture 39 Antidote for Judgment- Curiosity 2:56
Lecture 40 Many Shades of Curiosity 3:29
Lecture 41 Exercise- Wonderment

Section 11 : Conclusion The Impact of Active Listening

 		Lecture 42 Connecting With Others 2:10
Lecture 43 Further Fun 1:7