Section 1 : Introduction
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Lecture 1 | Introduction | 00:01:14 Duration |
Section 2 : IT Troubleshooting
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Lecture 1 | Understanding IT Troubleshooting Process | |
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Lecture 2 | Main Types of Isolation | 00:02:08 Duration |
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Lecture 3 | IT Troubleshooting Training Overview | 00:00:38 Duration |
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Lecture 4 | Troubleshooting a failed Laptop Level 1 | |
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Lecture 5 | Troubleshooting a failed Laptop Level 2 | 00:03:42 Duration |
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Lecture 6 | Troubleshooting a failed Laptop Level 3 | |
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Lecture 7 | Troubleshooting a failed Laptop, studying 3 | 00:07:25 Duration |
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Lecture 8 | Network connection Concepts overview | 00:00:43 Duration |
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Lecture 9 | Understanding IP address | 00:02:35 Duration |
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Lecture 10 | Understanding How Subnet Mask Works | |
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Lecture 11 | Understanding Gateway and DNS | 00:02:25 Duration |
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Lecture 12 | Understanding DHCP | |
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Lecture 13 | How to troubleshoot a failed printer | 00:03:05 Duration |
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Lecture 14 | How to troubleshoot a failed network connection | 00:03:29 Duration |
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Lecture 15 | Troubleshooting an Operating System | 00:02:12 Duration |
