Section 1 : Introduction

Lecture 1 What the course will be about 1:44
Lecture 2 A little bit about me 1:48
Lecture 3 How the course is organized 2:29
Lecture 4 INTRODUCTION TO BRAINMEASURES PROCTOR SYSTEM Pdf
Lecture 5 About Certification Pdf

Section 2 : Understanding the business through KPIs

Lecture 6 Understanding the business through KPIs – Introduction 2:34
Lecture 7 KPIs and main drivers – Introduction 2:24
Lecture 8 Overview of Business models
Lecture 9 Overview of case studies you will be solving in this section 1:59
Lecture 10 KPIs for cinema – Problem 0:33
Lecture 11 KPIs for cinema – Solution 1:53
Lecture 12 KPIs for cinema – Excel 5:16
Lecture 13 KPIs for cinema – Power Point 1:58
Lecture 14 KPIs for marketplace – Problem 0:38
Lecture 15 KPIs for marketplace – Solution 2:57
Lecture 16 KPIs for marketplace – Alternative Solution 1:52
Lecture 17 KPIs for a retailer – Problem 0:50
Lecture 18 Drivers for a retail business model 2:7
Lecture 19 KPIs for a retailer – Solution 5:40
Lecture 20 KPIs for SaaS – Problem
Lecture 21 Examples of SaaS businesses 2:3
Lecture 22 KPIs for SaaS – Solution 2:40
Lecture 23 KPIs for a restaurant – Problem 0:45
Lecture 24 Main drivers for restaurant business model 2:24
Lecture 25 KPIs for a restaurant – Solution 2:35
Lecture 26 KPIs for a consulting business – Problem 0:44
Lecture 27 Main drivers for consulting business 1:57
Lecture 28 KPIs for a consulting business – Solution 2:37
Lecture 29 KPIs for a FMCG business model – Problem 0:50
Lecture 30 Main drivers for FMG business model 1:49
Lecture 31 KPIs for a FMCG business model – Solution 3:37
Lecture 32 KPIs for a SMCG business model – Problem 0:47
Lecture 33 Main drivers for SMCG business model 2:23
Lecture 34 KPIs for a SMCG business model – Solution 3:37
Lecture 35 KPIs for a commodity business model – Problem 0:38
Lecture 36 Main drivers for Commodity business model 2:34
Lecture 37 KPIs for a commodity business model – Solution 3:39
Lecture 38 KPIs for an e-commerce – Problem 0:30
Lecture 39 Main drivers for e-commerce business model 3:14
Lecture 40 KPIs for an e-commerce – Solution 9:37

Section 3 : Using KPIs to model the business in Excel

Lecture 41 Using KPIs to model the business in Excel – Introduction 0:49
Lecture 42 Overview of case studies we will discuss in this section 1:9
Lecture 43 Introduction to the B2C Services Business Model 1:17
Lecture 44 Things that matter in hairderssers, beauty salons etc- 5:31
Lecture 45 Things that matter in other B2C Services Business Model 1:58
Lecture 46 Introduction to modeling B2C Services in Excel 1:1
Lecture 47 Business model of a restaurant in Excel - basic model 8:33
Lecture 48 Business model of a restaurant in Excel - advanced model 8:22
Lecture 49 Restaurant chain - how to model it in Excel- 5:49
Lecture 50 Introduction to e-commerce 3:28
Lecture 51 Examples of e-commerce businesses 1:53
Lecture 52 Logic flow of customers in e-commerce 1:9
Lecture 53 Main KPIs for e-commerce 9:37
Lecture 54 Main challenges in e-commerce 4:51
Lecture 55 E-commerce financial model - basic version 9:11
Lecture 56 Introduction to the B2B Services Business Model 1:52
Lecture 57 Things that matter in B2B Services Business Model 2:48
Lecture 58 General thoughts on B2B Services
Lecture 59 Introduction to modeling B2B Services in Excel 0:39
Lecture 60 Mechanics of business model for a consulting firm 1:56
Lecture 61 The business model of a consulting firm in Excel - Capacity and revenues 2:54
Lecture 62 The business model of a consulting firm in Excel - costs and profit & loss 5:5
Lecture 63 Introduction to SaaS 0:51
Lecture 64 Examples of SaaS businesses 2:3
Lecture 65 Logic flow of customers in SaaS 1:59
Lecture 66 Main KPIs for SaaS 9:9
Lecture 67 Main challenges in SaaS 5:6
Lecture 68 SaaS financial model - basic version 8:6

Section 4 : How to use KPIs to manage

Lecture 69 How to use KPIs to manage – Introduction 1:11
Lecture 70 Benchmarks – external and internal
Lecture 71 Backward logic 2:44
Lecture 72 Comparison metrics 2:5
Lecture 73 Overview of case studies we will discuss in this section 0:58
Lecture 74 How to decide how to 10x your business – Problem 1:48
Lecture 75 How to decide how to 10x your business – New Stores 2:41
Lecture 76 How to decide how to 10x your business – LFL 1:56
Lecture 77 How to decide how to 10x your business – Expansion, Margin & Summary 2:34
Lecture 78 How to decide how to 10x your business – Summary 2:15
Lecture 79 How to decide how to 10x your business – Solution in Power Point 2:2
Lecture 80 How to increase the profitability of a retail chain – Problem 1:36
Lecture 81 How to increase the profitability of a retail chain – Solution – Sales Increase 3:17
Lecture 82 How to increase the profitability of a retail chain – Solution – Cost Reduction 4:10
Lecture 83 How many waiters and dishwashers you need – Problem 1:18
Lecture 84 How many waiters and dishwashers you need – Solution – Waiters 3:27
Lecture 85 How many waiters and dishwashers you need – Solution – Dishwashers 4:7
Lecture 86 How to increase production and decrease costs – Problem 2:26
Lecture 87 How to increase production and decrease costs – Solution – Part 1 1:4
Lecture 88 How to increase production and decrease costs – Solution – Part 2 5:19

Section 5 : How to use KPIs to motivate

Lecture 89 How to use KPIs to motivate – Introduction 2:9
Lecture 90 Where you should put KPIs to motivate people 2:30
Lecture 91 Overview of cases that we will discuss in this section 1:3
Lecture 92 How to analyze the motivation system of sales force – Introduction 3:42
Lecture 93 How to analyze the motivation system of sales force – Solution 3:40
Lecture 94 Juice producer – motivation system of sales force – Introduction 2:32
Lecture 95 Juice producer – motivation system of sales force – Solution – Area Manager 4:30
Lecture 96 Juice producer – motivation system of sales force – Solution – Sales Rep 2:12
Lecture 97 How bad KPIs in production can cause troubles – Problem 0:58
Lecture 98 How bad KPIs in production can cause troubles – Solution 3:28
Lecture 99 Board of directors motivation system – Problem 1:28
Lecture 100 Board of directors motivation system – General Solution
Lecture 101 Board of directors motivation system – Detailed Solution 3:31

Section 6 : What is a good KPI

Lecture 102 What is a good KPI – Introduction 1:23
Lecture 103 The definition of a good KPI 2:41
Lecture 104 Vanity metrics 3:27
Lecture 105 SMART KPIs – Introduction 0:34
Lecture 106 SMART rule for goals 5:24
Lecture 107 SMART KPIs – General rules 1:34
Lecture 108 SMART KPIs – Example 1:58
Lecture 109 Alignment of KPIs – Introduction 2:29
Lecture 110 Alignment of KPIs – Solution 5:16
Lecture 111 Cascading KPIs – Introduction 2:28
Lecture 112 Cascading KPIs – Solution 2:51
Lecture 113 Leading vs Lagging KPIs 3:25
Lecture 114 Input KPIs vs Output KPIs 3:54
Lecture 115 Proxy KPIs 2:25
Lecture 116 How to set the value for KPIs 3:34