Section 1 : The Basics
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Lecture 1 | First Steps | |
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Lecture 2 | Terminology | |
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Lecture 3 | Types of Fields | 00:05:40 Duration |
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Lecture 4 | Navigation | 00:07:55 Duration |
Section 2 : Record Management
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Lecture 1 | Understanding Accounts | 00:08:21 Duration |
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Lecture 2 | Working with Contacts | |
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Lecture 3 | Working the Deal - Opportunities | 00:08:33 Duration |
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Lecture 4 | Using & Scheduling Products | 00:07:38 Duration |
Section 3 : Personal Settings
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Lecture 1 | Changing your Tabs | 00:03:40 Duration |
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Lecture 2 | Changing your Chatter & Email Settings | 00:04:59 Duration |
Section 4 : Communication and Relationship Management
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Lecture 1 | Tracking Interactions- Overview & Tasks | |
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Lecture 2 | Tracking Interactions- Events and Emails |
Section 5 : List Views and Reporting
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Lecture 1 | Creating a List View & Customizing Reports | 00:09:06 Duration |
Section 6 : Lightning Basics
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Lecture 1 | Lightning UI- Salesforce Navigation | 00:07:44 Duration |
