Section 1 : Lets get started
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Lecture 1 | Current State Of Retail | |
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Lecture 2 | Why Retail Training can turn your business around | 00:11:31 Duration |
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Lecture 3 | Competitive Advantage | 00:06:25 Duration |
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Lecture 4 | Before The Doors Open |
Section 2 : Rules of Retail Customer Service that will take you to the next level!
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Lecture 1 | First x5 Rules | 00:05:07 Duration |
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Lecture 2 | Rules 6-10 | 00:08:22 Duration |
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Lecture 3 | Rules 11-15 | 00:07:28 Duration |
Section 3 : Practical Techniques
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Lecture 1 | Know your enemy | |
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Lecture 2 | Know your prices | 00:01:36 Duration |
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Lecture 3 | Walk The Store | 00:02:58 Duration |
Section 4 : The Sale Giving Service
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Lecture 1 | Open the sale | |
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Lecture 2 | Customers Talking Now What | |
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Lecture 3 | Demonstration | 00:07:55 Duration |
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Lecture 4 | Closing the sale | 00:05:10 Duration |
