Section 1 : Retail Industry Overview

Lecture 1 Meaning 1:57
Lecture 2 Story of Retail 2:46
Lecture 3 Common formats Text
Lecture 4 Key Players Text
Lecture 5 6 Ps of Retail 2:27
Lecture 6 FunctionsDepartments in Retail Text
Lecture 7 Career opportunities in Retail industry Text

Section 2 : Pricing

Lecture 8 Pricing Methods Text
Lecture 9 Price elasticity Text
Lecture 10 Survey - Willingness to pay Text

Section 3 : Supply Chain Management

Lecture 11 Is Supply Chain that simple

Section 4 : Buying and Merchandising

Lecture 12 Principles of Merchandising Text

Section 5 : Barcodes

Lecture 13 Meaning Text
Lecture 14 Common types Text
Lecture 15 What is GTIN Text
Lecture 16 How to generate Bar Codes 1:0

Section 6 : Sales and Service Excellence

Lecture 17 Touchpoints 1:35
Lecture 18 GUEST Model 1:49
Lecture 19 Gain attention
Lecture 20 Understand Needs 2:50
Lecture 21 Explain about the ProductService 3:4
Lecture 22 Suggest and Objection Handling 3:20
Lecture 23 Thank you Text

Section 7 : Digital Marketing

Lecture 24 Introduction Text
Lecture 25 Search Engine Optimisation (SEO) - Introduction 7:9
Lecture 26 How Search Engine works 5:38
Lecture 27 What a website is made of! 7:7
Lecture 28 Keyword research 6:0
Lecture 29 On-page and Off-page Optimization Part 1 5:43
Lecture 30 On-page and Off-page Optimization Part 2 Text
Lecture 31 Email Marketing 6:57
Lecture 32 Email Marketing System 6:28
Lecture 33 Email Marketing System Text
Lecture 34 LinkedIn Profile Optimization 9:34
Lecture 35 Increase your Reach on LinkedIn Text
Lecture 36 Online Advertisements 6:36
Lecture 37 Google Ads - Search Engines Text
Lecture 38 Web Analytics 4:16
Lecture 39 Google Analytics Text

Section 8 : Visual Merchandising

Lecture 40 Meaning and Importance 7:8
Lecture 41 Key Elements 2:6
Lecture 42 Store Exteriors and Store Interiors 2:47
Lecture 43 Store Layouts 1:57
Lecture 44 Fixtures 4:12
Lecture 45 Product PresentationMerchandise Arrangement Text
Lecture 46 Signages 1:50
Lecture 47 Planogram 1:58
Lecture 48 Popular Tips and Tricks 13:8
Lecture 49 Case study 4:6

Section 9 : Guerrilla Marketing

Lecture 50 Meaning and key characteristics Text
Lecture 51 Examples 7:43

Section 10 : Point of Sale (POS)

Lecture 52 Meaning Text
Lecture 53 Case study 5:29

Section 11 : Business Acumen

Lecture 54 Meaning and Importance 3:41
Lecture 55 Common Terminologies 8:4
Lecture 56 Common KPIs 9:38
Lecture 57 Business Model Canvas 2:20
Lecture 58 Case-study Business Model Canvas 9:13

Section 12 : Business Analysis Techniques

Lecture 59 SWOT Analysis 3:3
Lecture 60 PESTLE Analysis 3:16

Section 13 : Customer Relationship Management (CRM)

Lecture 61 Meaning and Importance Text
Lecture 62 Demo - 1 17:24
Lecture 63 Demo - 2 4:29
Lecture 64 Demo - 3 1:29

Section 14 : Design Thinking and Creativity for Innovation

Lecture 65 Meaning and Importance 9:32
Lecture 66 Empathise 4:23
Lecture 67 Define the Problem Statement 7:35
Lecture 68 Idea generation and Brainstorming 8:35
Lecture 69 Prototype and Test 3:1
Lecture 70 Case-study 8:2

Section 15 : People Management

Lecture 71 What is Human Resource Management 8:16
Lecture 72 Evolution
Lecture 73 Functions of HRM 7:57
Lecture 74 Competency based job analysis Text
Lecture 75 Assessment Tests Text
Lecture 76 In-Person Interview 7:23
Lecture 77 Common hiring biases Text
Lecture 78 ADDIE Model in Training Text
Lecture 79 Performance Management Meaning 3:54
Lecture 80 What should we assess 3:29
Lecture 81 Key Characteristics 4:25
Lecture 82 SMART goal setting 4:12
Lecture 83 KRAs and KPIs 1:55
Lecture 84 Multi-Source Appraisal 3:57
Lecture 85 Psychological and psychometric tests
Lecture 86 Giving constructive feedbacks Text
Lecture 87 Maslow's hierarchy of needs 3:40
Lecture 88 Personality types - DISC Model Text
Lecture 89 Managing Team - Belbin Team roles Text

Section 16 : Process Improvement

Lecture 90 Lean vs Text
Lecture 91 5S methodology 6:19
Lecture 92 Case study 3:17
Lecture 93 Case study 10:48
Lecture 94 Case study 1:35
Lecture 95 Unmanaged Inventory

Section 17 : Communication and Communication skills

Lecture 96 Elements 5:13
Lecture 97 7Cs of Communication 12:29

Section 18 : Email Etiquettes

Lecture 98 Meaning and Importance 1:50
Lecture 99 Email structure 3:48
Lecture 100 How to write emails effectively 11:26
Lecture 101 Common phrases 2:11
Lecture 102 Common abbreviations 0:33

Section 19 : Technology

Lecture 103 MS Excel Text
Lecture 104 Overview Power BI 5:7
Lecture 105 Google Drive Text
Lecture 106 Google Forms 11:13
Lecture 107 Data Science 28:26
Lecture 108 Latest trends in Retailing 5:10

Section 20 : Luxury Brand Management

Lecture 109 Tips applied by Luxury Brands 11:39

Section 21 : Legal

Lecture 110 Common Legal Terminologies which everyone should know Text

Section 22 : Leadership Quotient (LQ)

Lecture 111 Self-Assessment and common myths 5:5
Lecture 112 Conflict Management Text
Lecture 113 Self-Assessment - Assertive Text
Lecture 114 Assertive Communication techniques 6:51
Lecture 115 Change Management Text

Section 23 : Interesting facts

Lecture 116 Interesting facts 13:21