Managing Mad I Difficult Customers Training Course

Lecture 1	How to Deal with MAD Customers-Customer Service Training	Preview
Lecture 2	What's to Complain About	0:40
Lecture 3	Is it Just Me It Just Happens!	2:41
Lecture 4	Here Are the Problems	Preview
Lecture 5	The Positives to Complaints	Preview
Lecture 6	INTRODUCTION TO BRAINMEASURES PROCTOR SYSTEM	Pdf
Lecture 7	What Listening Does	1:53
Lecture 8	The Steps - 1	8:1
Lecture 9	2	Preview
Lecture 10	3	3:12
Lecture 11	4	2:40
Lecture 12	5	11:10
Lecture 13	6	Preview
Lecture 14	7	9:42

Lectures	14
Video	0:57:10 Hours
Skill level	intermdiate level
Languages	English
Includes	Lifetime access Certificate of Completion

$69