Conflict Resolution Course I Certification I Training

Lecture 1	Conflict resolution promotion video	3:4
Lecture 2	Conflict intro and lessons	2:35
Lecture 3	Difference between disagreement problem conflict	5:41
Lecture 4	Aspects of a conflict	5:0
Lecture 5	Causes of a conflict	4:56
Lecture 6	Signs of a conflict	6:32
Lecture 7	Perceptions and assumptions	Preview
Lecture 8	Behavioural styles	Preview
Lecture 9	Steps to clarify a conflict	Preview
Lecture 10	Conflict styles and outcomes	Preview
Lecture 11	Communication is key	Preview
Lecture 12	Reflective listening	4:8
Lecture 13	Best practices on conflict resolution	7:24
Lecture 14	Conflict wrap up	10:4

Lectures	14
Video	1:29:23 Hours
Skill level	intermdiate level
Languages	English
Includes	Lifetime access Certificate of Completion

$69