Quality Customer Service I Office Professionals Certification I Course

Lecture 1	Introduction	3:24
Lecture 2	The Revolution Of Quality Customer service Pt	11:42
Lecture 3	The Revolution of Quality Customer Service Cont'd	Preview
Lecture 4	Requirements For Excellent Customer Service	Preview
Lecture 5	Skills Every Customer Service Rep Need to Know	20:40
Lecture 6	The Ringing Phone or The Walk In Customer	Preview
Lecture 7	20 Things A Customer service Rep Should Not do	16:26
Lecture 8	10 Phrases A Customer Service Rep Should Not Say	Preview
Lecture 9	Dress Code For Women Customer Service Reps	Preview

Lectures	9
Video	1:53:41 Hours
Skill level	intermdiate level
Languages	English
Includes	Lifetime access Certificate of Completion

$69