Section 1 : Sales Skills And Negotiation Skills Masterclass
Lecture 1 Mod 0 01 Sales Skills Course Introduction 00:01:58 Duration
Lecture 2 Mod 0 02 Sales Skills Course Overview 00:03:19 Duration
Lecture 3 Mod 0 03 Sales Skills Activities To Complete 00:01:30 Duration
Lecture 4 Mod 01 01 The Mind Of A Consultant 00:03:10 Duration
Lecture 5 Mod 01 02 Mastering Sales Is Mastering Life Skills 00:02:50 Duration
Lecture 6 Mod 01 03 The Continuous Journey 00:02:23 Duration
Lecture 7 Mod 01 04 Universal Laws Of Success 00:00:57 Duration
Lecture 8 Mod 01 05 The Three Pillars Of Success updated 00:00:30 Duration
Lecture 9 Mod 01 06 Personal Honesty 00:01:24 Duration
Lecture 10 Mod 01 07 Diligence 00:01:52 Duration
Lecture 11 Mod 01 08 Deferred Gratification 00:03:49 Duration
Lecture 12 Mod 01 09 Suppression Of Principle 00:02:42 Duration
Lecture 13 Mod 01 10 Emotional Intelligence 00:02:12 Duration
Lecture 14 Mod 01 11 Core Principles Of Emotional Intelligence 00:03:52 Duration
Lecture 15 Mod 01 12 The Problem Is Internal 00:02:24 Duration
Lecture 16 Mod 01 13 The Two Motivational Forces 00:04:35 Duration
Lecture 17 Mod 01 14 Product Confidence 00:02:34 Duration
Lecture 18 Mod 01 15 Sales Consultant Activities To Complete 00:00:39 Duration
Lecture 19 Mod 02 01 The Train Track Pre Suppositional Sales Defined 00:00:46 Duration
Lecture 20 Mod 02 02 What Is A Worldview 00:01:56 Duration
Lecture 21 Mod 02 03 Why Pre Suppositions Are Important 00:03:23 Duration
Lecture 22 Mod 02 04 Two Modes Of Thinking 00:01:07 Duration
Lecture 23 Mod 02 05 Logical Thinking 00:01:57 Duration
Lecture 24 Mod 02 06 Emotional Thinking 00:03:15 Duration
Lecture 25 Mod 02 07 The Dumb Dog 00:05:12 Duration
Lecture 26 Mod 02 08 How We Create Our Values 00:01:13 Duration
Lecture 27 Mod 02 09 Examples Of Rational Ideas 00:01:24 Duration
Lecture 28 Mod 02 10 Examples Of Emotional Beliefs 00:01:49 Duration
Lecture 29 Mod 02 11 Examples Of Values 00:02:19 Duration
Lecture 30 Mod 02 12 Rational Or Emotional 00:02:34 Duration
Lecture 31 Mod 02 13 Finding Someones Presuppositions 00:03:17 Duration
Lecture 32 Mod 02 14 When The Presuppositions Are Not Clear 00:04:42 Duration
Lecture 33 Mod 02 15 The Bank Robber Example 00:01:18 Duration
Lecture 34 Mod 02 16 Why People Buy 00:05:12 Duration
Lecture 35 Mod 02 17 How We Make Buying Decisions 00:03:18 Duration
Lecture 36 Mod 02 18 Matching A World View 00:04:47 Duration
Lecture 37 Mod 02 19 Testing A Worldview 00:02:36 Duration
Lecture 38 Mod 02 20 Test Your Presuppositions 00:03:31 Duration
Lecture 39 Mod 02 21 What Is A Buyer Persona 00:03:47 Duration
Lecture 40 Mod 02 22 Presuppositional Buyer Persona Exercise 00:04:26 Duration
Lecture 41 Mod 02 23 Creating The Persona 00:04:29 Duration
Lecture 42 Mod 02 24 Traditional Buyer Personas 00:02:50 Duration
Lecture 43 Mod 02 25 Combined Buyer Personas 00:02:19 Duration
Lecture 44 Mod 02 26 Journal Activities To Complete 00:00:41 Duration
Lecture 45 Mod 03 01 The Smart Process 00:01:31 Duration
Lecture 46 Mod 03 02 Controlling The Room 00:01:07 Duration
Lecture 47 Mod 03 03 The Core Of Smart 00:02:29 Duration
Lecture 48 Mod 03 04 How Negative Emotion Controls Us 00:01:51 Duration
Lecture 49 Mod 03 05 How We Take Control 00:02:47 Duration
Lecture 50 Mod 03 06 The 5 Steps Of Smart 00:00:45 Duration
Lecture 51 Mod 03 07 Seperate 00:00:56 Duration
Lecture 52 Mod 03 08 Monitor 00:01:06 Duration
Lecture 53 Mod 03 09 Assess 00:01:52 Duration
Lecture 54 Mod 03 10 Replace 00:01:39 Duration
Lecture 55 Mod 03 11 Trust
Lecture 56 Mod 03 12 Smart In Action 00:03:00 Duration
Lecture 57 Mod 03 13 The Smart Sales Call In Full 00:02:56 Duration
Lecture 58 Mod 03 14 I Will Never Be Any Good At Sales 00:02:25 Duration
Lecture 59 Mod 03 15 The Power Of Self Talk 00:02:54 Duration
Lecture 60 Mod 03 16 Using Smart For Self Development 00:00:23 Duration
Lecture 61 Mod 03 17 Two Uses Of Smart 00:00:23 Duration
Lecture 62 Mod 03 18 Short Term Emotional Management 00:02:24 Duration
Lecture 63 Mod 03 19 Long Term Character Development 00:00:29 Duration
Lecture 64 Mod 03 20 Experienced Negative Emotional Beliefs 00:03:28 Duration
Lecture 65 Mod 03 21 Taught Negative Emotional Beliefs 00:01:46 Duration
Lecture 66 Mod 03 22 Internal Negative Emotional Beliefs 00:02:01 Duration
Lecture 67 Mod 03 23 Activities To Complete For Smart
Lecture 68 Module 04 01 Getting Ready For Your Passengers 00:02:12 Duration
Lecture 69 Module 04 02 Know Your Product 00:02:17 Duration
Lecture 70 Module 04 03 Product Strengths And Weaknessses 00:02:04 Duration
Lecture 71 Module 04 04 Knowing Your Competition 00:02:23 Duration
Lecture 72 Module 04 05 Become The Expert 00:04:47 Duration
Lecture 73 Module 04 06 Value Propositions 00:05:02 Duration
Lecture 74 Module 04 07 Activities To Complete Preparing For Your Passengers 00:00:32 Duration
Lecture 75 Module 05 01 Planning Your Route 00:04:09 Duration
Lecture 76 Module 05 02 Building Your Crm Flow 00:04:28 Duration
Lecture 77 Module 05 03 Data Analysis 00:03:36 Duration
Lecture 78 Module 05 04 Implementing Your Sales Funnel 00:04:03 Duration
Lecture 79 Module 05 05 Activities To Complete For Your Route 00:00:36 Duration
Lecture 80 Module 06 01 Prospecting The Three Rules 00:04:34 Duration
Lecture 81 Module 06 02 Qualifying Prospects Cc V2 T1 C1 00:02:29 Duration
Lecture 82 Module 06 02 Qualifying Prospects 00:02:29 Duration
Lecture 83 Module 06 03 Identifying The Contacts Role 00:01:57 Duration
Lecture 84 Module 06 04 Dealing With The Gatekeeper V2 00:03:20 Duration
Lecture 85 Module 06 05 Dealing With Influencers 00:03:38 Duration
Lecture 86 Module 06 06 Dealing With Champions 00:03:01 Duration
Lecture 87 Module 06 07 Dealing With Decision Makers 00:02:19 Duration
Lecture 88 Module 06 08 Contact Identification Exercise 00:01:35 Duration
Lecture 89 Module 06 09 Prospecting Secrets Cc V2 T2 C1 00:06:46 Duration
Lecture 90 Module 06 09 Prospecting Secrets 00:06:46 Duration
Lecture 91 Module 06 10 Getting Entrance Into The Castle 00:02:42 Duration
Lecture 92 Module 06 11 Activities To Complete For Dealing With Prospecting 00:00:32 Duration
Lecture 93 Module 07 01 Prospecting By Networking 00:01:46 Duration
Lecture 94 Module 07 02 Classification Of Networks 00:06:01 Duration
Lecture 95 Module 07 03 Door To Door Sales 00:05:31 Duration
Lecture 96 Module 07 04 Door To Door Conversation Methods 00:04:12 Duration
Lecture 97 Module 07 05 Getting The Most Out Of Your Networking 00:03:24 Duration
Lecture 98 Module 07 06 The Elevator Pitch 00:04:53 Duration
Lecture 99 Module 07 07 Activities To Complete For An Elevator Pitch 00:00:59 Duration
Lecture 100 Module 08 01 Finding Prospects By Phone 00:03:31 Duration
Lecture 101 Module 08 02 Planning Your Phone Calls 00:03:52 Duration
Lecture 102 Module 08 03 Split Testing Your Scripts 00:04:44 Duration
Lecture 103 Module 08 04 Dealing With The Gatekeeper Script 00:05:34 Duration
Lecture 104 Module 08 05 Dealing With The Influencer Script 00:04:35 Duration
Lecture 105 Module 08 06 Dealing With The Champions Script 00:04:14 Duration
Lecture 106 Module 08 07 Dealing With Decision Makers Script 00:04:04 Duration
Lecture 107 Module 08 08 Other Call Support Material 00:06:17 Duration
Lecture 108 Module 08 09 Voicemail Techniques 00:08:53 Duration
Lecture 109 Module 08 10 Activities To Complete For Prospecting By Phone 00:00:31 Duration
Lecture 110 Module 09 01 The Power Of Online Prospecting Cc V2 T1 C1 00:01:59 Duration
Lecture 111 Module 09 02 Online Prospecting Tools Cc V2 T2 C1 00:09:27 Duration
Lecture 112 Module 09 03 Email Statistics Cc V2 T3 C1 00:00:57 Duration
Lecture 113 Module 09 04 Understanding Spam 00:00:47 Duration
Lecture 114 Module 09 05 Permission Based Email Marketing 00:01:55 Duration
Lecture 115 Module 09 06 Places To Get Their Email Addresses From 00:01:52 Duration
Lecture 116 Module 09 07 Email Writing Tips Cc V2 T4 C1 00:02:56 Duration
Lecture 117 Module 09 08 Aida Copywriting Cc V2 T5 C1 00:04:52 Duration
Lecture 118 Module 09 09 A Sample Email Using Aida 00:04:30 Duration
Lecture 119 Module 09 10 Activities Create Your Own Email Using Aida 00:01:11 Duration
Lecture 120 Module 09 11 Activities To Complete Prospecting By Email 00:00:51 Duration
Lecture 121 Module 10 01 Making Friends Cc V2 T1 C1 00:02:36 Duration
Lecture 122 Module 10 02 Ten Rules Of Friendliness Part 1
Lecture 123 Module 10 03 Ten Rules Of Friendliness Part 2 00:06:42 Duration
Lecture 124 Module 10 04 Recommended Reading 00:00:48 Duration
Lecture 125 Module 10 05 Personality Types Cc V2 T2 C1 00:03:49 Duration
Lecture 126 Module 10 06 Meet The Blues 00:02:37 Duration
Lecture 127 Module 10 07 Meet The Reds 00:02:52 Duration
Lecture 128 Module 10 08 Meet The Greens 00:02:45 Duration
Lecture 129 Module 10 09 Meet The Yellows 00:02:17 Duration
Lecture 130 Module 10 10 Advanced Profiling Cc V2 T3 C1 00:07:40 Duration
Lecture 131 Module 10 11 Profiling Bob 00:04:42 Duration
Lecture 132 Module 10 12 Activities To Complete On Friendliness 00:00:28 Duration
Lecture 133 Module 11 Part 1 01 Reading The Body 00:04:18 Duration
Lecture 134 Module 11 Part 1 02 Social Spaces 00:06:24 Duration
Lecture 135 Module 11 Part 1 03 Distance Can Change 00:02:13 Duration
Lecture 136 Module 11 Part 1 04 Three Classes Of Body Language 00:01:15 Duration
Lecture 137 Module 11 Part 1 05 Aggressive Body Language 00:03:04 Duration
Lecture 138 Module 11 Part 1 06 Defensive Body Language 00:03:22 Duration
Lecture 139 Module 11 Part 1 07 Friendly Body Language
Lecture 140 Module 11 Part 1 08 Ten Body Language Patterns 00:01:07 Duration
Lecture 141 Module 11 Part 1 09 The Crossing Pattern 00:03:20 Duration
Lecture 142 Module 11 Part 1 10 The Expanding Pattern 00:01:44 Duration
Lecture 143 Module 11 Part 1 11 The Defensive Moving Away Pattern 00:01:50 Duration
Lecture 144 Module 11 Part 1 12 The Moving Towards Pattern 00:03:03 Duration
Lecture 145 Module 11 Part 2 01 The Opening Pattern 00:01:09 Duration
Lecture 146 Module 11 Part 2 02 Preening Pattern 00:02:55 Duration
Lecture 147 Module 11 Part 2 03 Repeating Pattern 00:02:18 Duration
Lecture 148 Module 11 Part 2 04 Shaping Pattern 00:01:43 Duration
Lecture 149 Module 11 Part 2 05 Striking Patterns 00:02:57 Duration
Lecture 150 Module 11 Part 2 06 The Touching Pattern 00:04:47 Duration
Lecture 151 Module 11 Part 2 07 Ten Core Patterns Exercise 00:01:17 Duration
Lecture 152 Module 11 Part 2 08 Personality Type Body Language 00:02:41 Duration
Lecture 153 Module 11 Part 2 09 Micro Expressions 00:01:24 Duration
Lecture 154 Module 11 Part 2 10 Seven Common Micro Expressions 00:05:10 Duration
Lecture 155 Module 11 Part 2 11 Your Body Language The Importance Of Control 00:03:20 Duration
Lecture 156 Module 11 Part 2 12 Tracking Their Body Language 00:01:20 Duration
Lecture 157 Module 11 Part 2 13 What Are They Responding To The Three Factors 00:03:00 Duration
Lecture 158 Module 11 Part 2 14 Moving Them Through The Sale 00:01:01 Duration
Lecture 159 Module 11 Part 2 15 Body Language Flow 00:04:30 Duration
Lecture 160 Module 11 Part 2 16 Dealing With More Than One Person 00:00:39 Duration
Lecture 161 Module 11 Part 2 17 Activities To Complete Body Language 00:00:29 Duration
Lecture 162 Mod 12 01 The Art Of Questioning And Listening 00:01:21 Duration
Lecture 163 Mod 12 02 How To Show You Are Listening 00:02:26 Duration
Lecture 164 Mod 12 03 Product Based Sales 00:01:33 Duration
Lecture 165 Mod 12 04 Needs Based Sales
Lecture 166 Mod 12 05 Needs Analysis Funnel 00:01:15 Duration
Lecture 167 Mod 12 06 The Needs Analysis Stages 00:02:44 Duration
Lecture 168 Mod 12 07 The Two Types Of Questions 00:00:31 Duration
Lecture 169 Mod 12 08 Open Questions 00:03:59 Duration
Lecture 170 Mod 12 09 Closed Questions 00:04:20 Duration
Lecture 171 Mod 12 10 The Quick Sale Mobile Example 00:02:16 Duration
Lecture 172 Mod 12 11 The Quick Sale Training Session Example 00:02:39 Duration
Lecture 173 Mod 12 12 The Quick Sale Exercise 00:03:03 Duration
Lecture 174 Mod 12 13 The Three Simple Question Technique 00:04:10 Duration
Lecture 175 Mod 12 14 The Echo Technique 00:01:48 Duration
Lecture 176 Mod 12 15 The 5 Ws 00:03:13 Duration
Lecture 177 Mod 12 16 Washing Machine Retail Sale Example 00:02:55 Duration
Lecture 178 Mod 12 17 The Five Whys 00:01:02 Duration
Lecture 179 Mod 12 18a The Five Whys George 00:01:20 Duration
Lecture 180 Mod 12 18b The Five Whys Sally 00:01:44 Duration
Lecture 181 Mod 12 19 The Five Whys Terry 00:01:42 Duration
Lecture 182 Mod 12 20 Why You Do Not Own A Yacht 00:00:38 Duration
Lecture 183 Mod 12 21 Additional Tools 00:00:27 Duration
Lecture 184 Mod 12 22 Needs Analysis Mind Map 00:01:15 Duration
Lecture 185 Mod 12 23 Needs Analysis Sheet
Lecture 186 Mod 12 24 Questioning And Listening Activities 00:00:36 Duration
Lecture 187 Mod 13 01 The Negotiation Station 00:02:15 Duration
Lecture 188 Mod 13 02 Core Principles Of Negotiation 00:00:39 Duration
Lecture 189 Mod 13 03 Focusing On Them 00:02:07 Duration
Lecture 190 Mod 13 04 Everyone Has To Win 00:04:03 Duration
Lecture 191 Mod 13 05 Matching Values 00:02:35 Duration
Lecture 192 Mod 13 06 The Path Of Least Resistance 00:02:03 Duration
Lecture 193 Mod 13 07 Shifting The Weight 00:05:52 Duration
Lecture 194 Mod 13 08 The Persuasion Secret 00:01:19 Duration
Lecture 195 Mod 13 09 How To Persuade Someone 00:01:29 Duration
Lecture 196 Mod 13 10 The Electric Car 00:01:49 Duration
Lecture 197 Mod 13 11 The Fashionable Trainers 00:01:55 Duration
Lecture 198 Mod 13 12 Competency Levels 00:02:55 Duration
Lecture 199 Mod 13 13 Assessing Competency Levels 00:04:04 Duration
Lecture 200 Mod 13 14 Features Benefits And Values 00:01:51 Duration
Lecture 201 Mod 13 15 The Christmas Tree Negotiation 00:04:03 Duration
Lecture 202 Mod 13 16 B2b Value Propositions 00:02:56 Duration
Lecture 203 Mod 13 17 Deepening The Value 00:01:33 Duration
Lecture 204 Mod 13 18 Over Decorating The Tree 00:03:05 Duration
Lecture 205 Mod 13 19 The Big 12 00:00:59 Duration
Lecture 206 Mod 13 20 Authority 00:04:00 Duration
Lecture 207 Mod 13 21 Social Proof 00:02:39 Duration
Lecture 208 Mod 13 22 Group Identity 00:02:06 Duration
Lecture 209 Mod 13 23 Deflecting Fault 00:02:23 Duration
Lecture 210 Mod 13 24 Ask For Advice 00:01:56 Duration
Lecture 211 Mod 13 25 Compliment Their Negotiations 00:01:54 Duration
Lecture 212 Mod 13 26 Reciprocity 00:02:05 Duration
Lecture 213 Mod 13 27 Scarcity 00:01:51 Duration
Lecture 214 Mod 13 28 Off Set Values 00:01:39 Duration
Lecture 215 Mod 13 29 Stepped Commitments 00:02:22 Duration
Lecture 216 Mod 13 30 Fear And Hope 00:02:24 Duration
Lecture 217 Mod 13 31 Ranked Priorities 00:06:32 Duration
Lecture 218 Mod 13 32 Negotiating A Price 00:00:39 Duration
Lecture 219 Mod 13 33 The Market Price 00:02:21 Duration
Lecture 220 Mod 13 34 The Anchor Price 00:02:01 Duration
Lecture 221 Mod 13 35 The Walk Away Price 00:01:43 Duration
Lecture 222 Mod 13 36 The First Offer 00:03:14 Duration
Lecture 223 Mod 13 37 The Counter Offer 00:03:47 Duration
Lecture 224 Mod 13 38 Activities To Complete Negotiation Skills 00:00:33 Duration
Lecture 225 Mod 14 01 Handling Objections 00:01:33 Duration
Lecture 226 Mod 14 02 The Golden Rule 00:01:04 Duration
Lecture 227 Mod 14 03 Why Objections Happen 00:03:20 Duration
Lecture 228 Mod 14 04 Objection Tags 00:00:53 Duration
Lecture 229 Mod 14 05 Objection Type 00:02:43 Duration
Lecture 230 Mod 14 06 Objection Class 00:04:19 Duration
Lecture 231 Mod 14 07 Objection Source 00:01:29 Duration
Lecture 232 INTRODUCTION TO BRAINMEASURES PROCTOR SYSTEM
Lecture 233 Mod 14 09 The Onion Technique 00:00:28 Duration
Lecture 234 Mod 14 10 Test The Objection Type 00:02:56 Duration
Lecture 235 Mod 14 11 Classify The Objection 00:00:47 Duration
Lecture 236 Mod 14 12 Test The Objection Source 00:00:57 Duration
Lecture 237 Mod 14 13 Summarise The Objection 00:00:53 Duration
Lecture 238 Mod 14 14 The Objection In Full 00:01:23 Duration
Lecture 239 Mod 14 15 Acknowledge The Objection 00:02:43 Duration
Lecture 240 Mod 14 16 Acknowledgement Examples 00:01:19 Duration
Lecture 241 Mod 14 17 Emotional Objections 00:03:44 Duration
Lecture 242 Mod 14 18 Feel Statements 00:01:14 Duration
Lecture 243 Mod 14 19 Felt Statements 00:01:01 Duration
Lecture 244 Mod 14 20 Found Statements 00:01:02 Duration
Lecture 245 Mod 14 21 Feel Felt Found Example 00:02:32 Duration
Lecture 246 Mod 14 22 Rational Objection Guidelines 00:00:24 Duration
Lecture 247 Mod 14 23 Responding To Rational Objections 00:00:55 Duration
Lecture 248 Mod 14 24 Sharing Data And Information 00:00:23 Duration
Lecture 249 Mod 14 25 Data Sharing Techniques 00:03:06 Duration
Lecture 250 Mod 14 26 Using The Right Techniques 00:01:06 Duration
Lecture 251 Mod 14 27 Valid Objections 00:01:42 Duration
Lecture 252 Mod 14 28 How To Handle Class Objections 00:00:28 Duration
Lecture 253 Mod 14 29 Authority Objections 00:03:04 Duration
Lecture 254 Mod 14 30 Types Of Relationship Objections 00:00:29 Duration
Lecture 255 Mod 14 31 Existing Relationship Objections 00:01:02 Duration
Lecture 256 Mod 14 32 Third Party Relationship Objections 00:01:55 Duration
Lecture 257 Mod 14 33 No Relationship Objections 00:01:58 Duration
Lecture 258 Mod 14 34 Knowledge Objections 00:02:16 Duration
Lecture 259 Mod 14 35 Convenience Objections 00:01:42 Duration
Lecture 260 Mod 14 36 Price Objections 00:03:22 Duration
Lecture 261 Mod 14 37 Objection Handling Sheets 00:01:33 Duration
Lecture 262 Mod 14 38 Remove The Objection 00:02:40 Duration
Lecture 263 Mod 14 39 Dealing With Difficult People 00:00:39 Duration
Lecture 264 Mod 14 40 Use Smart 00:01:13 Duration
Lecture 265 Mod 14 41 Grow Some Thick Skin 00:02:41 Duration
Lecture 266 Mod 14 42 Mountaintop Example 00:01:50 Duration
Lecture 267 Mod 14 43 Finding Common Ground 00:03:43 Duration
Lecture 268 Mod 14 44 Focus On The Issue 00:01:48 Duration
Lecture 269 Mod 14 45 A Soft Answer 00:01:59 Duration
Lecture 270 Mod 14 46 Stress Fractures 00:01:35 Duration
Lecture 271 Mod 14 47 Be Their Only Friend 00:01:59 Duration
Lecture 272 Mod 14 48 Types Of Character Traits 00:00:34 Duration
Lecture 273 Mod 14 49 The Demander 00:02:02 Duration
Lecture 274 Mod 14 50 The Dectractor 00:02:04 Duration
Lecture 275 Mod 14 51 The Dynamite 00:02:11 Duration
Lecture 276 Mod 14 52 The Dumper 00:02:28 Duration
Lecture 277 Mod 14 53 The Drainer 00:01:59 Duration
Lecture 278 Mod 14 54 The Disappointer 00:02:08 Duration
Lecture 279 Mod 14 55 The Dictator 00:02:09 Duration
Lecture 280 Mod 14 56 Handling Objections Before The Meeting 00:01:52 Duration
Lecture 281 Mod 14 57 Reducing Objections 00:02:46 Duration
Lecture 282 Mod 14 58 Setting Up An Faq Page 00:01:39 Duration
Lecture 283 Mod 14 59 Objection Handling Activities To Complete 00:00:33 Duration
Lecture 284 Module 15 01 Destination Station Closing The Sale 00:00:51 Duration
Lecture 285 Module 15 02 Understanding Closes 00:04:23 Duration
Lecture 286 Module 15 03 Understanding Buying Signals 00:05:34 Duration
Lecture 287 Module 15 04 Closing Questions 00:04:25 Duration
Lecture 288 Module 15 05 Activities To Complete Closing The Sale 00:00:31 Duration
Lecture 289 Module 16 01 Season Tickets The Biggest Source Of Revenue 00:00:55 Duration
Lecture 290 Module 16 02 Understanding Season Tickets Our Highest Goal 00:04:24 Duration
Lecture 291 Module 16 03 First Class Passengers After Sales Care 00:05:11 Duration
Lecture 292 Module 16 04 The Revolution Practicing The Principles 00:00:42 Duration
Lecture 293 Module 16 05 Thank You And Get In Touch 00:01:15 Duration