Section 1 : Welcome

Lecture 1 Thank you and welcome ! 00:02:30 Duration
Lecture 2 Why did I create this course 00:03:56 Duration
Lecture 3 Who is this course for 00:01:55 Duration
Lecture 4 What do I cover And how 00:04:30 Duration
Lecture 5 Homework diagnostic assessment 00:01:45 Duration

Section 2 : Introduction to Design Thinking

Lecture 1 Definition, core principles and key benefits 00:04:45 Duration
Lecture 2 Overview of the 5-stage process 00:04:27 Duration
Lecture 3 Homework user-centricity 00:03:58 Duration
Lecture 4 How Design Thinking, Lean startup and Agile work together 00:06:54 Duration

Section 3 : Process overview the Understand phase

Lecture 1 Introduction 00:01:22 Duration
Lecture 2 Discover your users and their environment
Lecture 3 The skill of empathy 00:02:20 Duration
Lecture 4 The methods and tools of user research 00:08:12 Duration
Lecture 5 User research practical case 00:10:46 Duration
Lecture 6 Capture your user research data in an empathy map concepts and practical case 00:11:47 Duration
Lecture 7 Capture your user research data in a user persona concepts and practical case 00:06:50 Duration
Lecture 8 Homework empathy map and user persona 00:01:40 Duration
Lecture 9 4 tips for conducting quality user research 00:06:35 Duration
Lecture 10 Cognitive biases and frames of mind you need to be aware of 00:10:58 Duration
Lecture 11 Define your problem statement 00:02:04 Duration
Lecture 12 Synthesize your insights into an affinity diagram 00:14:05 Duration
Lecture 13 How to frame your problem statement 00:07:48 Duration

Section 4 : Process overview the Explore and Testing phases

Lecture 1 Introduction
Lecture 2 Develop the How might we question
Lecture 3 Prepare your ideation workshops 00:07:02 Duration
Lecture 4 Ideation methods and tools (12) 00:09:38 Duration
Lecture 5 Ideation methods and tools (22) 00:06:44 Duration
Lecture 6 Deliver a potential solution 00:04:06 Duration
Lecture 7 Prototyping and its golden rules
Lecture 8 User testing and iterations 00:04:30 Duration
Lecture 9 User feedback methods and tools 00:12:12 Duration

Section 5 : Setting you up for a successful application of Design Thinking

Lecture 1 Introduction
Lecture 2 Organizational and leadership models 00:10:41 Duration
Lecture 3 Skills 00:08:53 Duration
Lecture 4 Culture and mindset 00:07:19 Duration
Lecture 5 Processes 00:02:31 Duration