Section 1 : Introduction and Getting Started

Lecture 1 Introduction and Getting Started 00:00:53 Duration
Lecture 2 Signing Up for a Free Salesforce Account - Keep it
Lecture 3 Logging in to Salesforce and Switching Between Lig
Lecture 4 Downloading and Reviewing the Sales Cloud Consulta

Section 2 : Industry Knowledge

Lecture 1 Industry Knowledge Introduction 00:01:08 Duration
Lecture 2 Sales Metrics and Factors that Influence Them 00:12:44 Duration
Lecture 3 KPIs and Business Challenges 00:11:54 Duration
Lecture 4 Common Sales Processes and Key Considerations 00:10:23 Duration
Lecture 5 Practice Activity - Industry Knowledge Trailhead U

Section 3 : Implementation Strategies

Lecture 1 Implementation Strategies Introduction 00:01:14 Duration
Lecture 2 Scenarios and Successful Consulting Engagement Pha 00:11:00 Duration
Lecture 3 Planning Phase of Consulting Engagements 00:09:36 Duration
Lecture 4 Requirements Gathering Phase of Consulting Engagem 00:12:00 Duration
Lecture 5 Designing Phase of Consulting Engagements 00:04:02 Duration
Lecture 6 Building Phase of Consulting Engagements 00:12:54 Duration
Lecture 7 Testing Phase of Consulting Engagements 00:03:24 Duration
Lecture 8 Documentation Phase of Consulting Engagements 00:04:12 Duration
Lecture 9 Sales Deployment Considerations 00:11:59 Duration
Lecture 10 Measuring the Success of a Sales Cloud Implementat 00:07:44 Duration
Lecture 11 Practice Activity - Implementation Strategies Trai

Section 4 : Sales Cloud Solution Design

Lecture 1 Sales Cloud Solution Design Introduction 00:01:42 Duration
Lecture 2 Designing an End-to-End Sales Process
Lecture 3 It All Begins with a Lead in the Sales Process
Lecture 4 Lead Processes and Lead Qualification Stages 00:07:42 Duration
Lecture 5 Lead Field Mapping
Lecture 6 The Lead Conversion Process - an Opportunity is Bo 00:04:45 Duration
Lecture 7 Analyzing Customer Requirements to Determine Appro 00:07:33 Duration
Lecture 8 Implementing Quotes 00:03:28 Duration
Lecture 9 Validation Rules and the Sales Process 00:08:40 Duration
Lecture 10 Automation Tools and the Sales Process 00:10:17 Duration
Lecture 11 Exam Guide Sample Test Question #2 00:05:07 Duration
Lecture 12 Configure, Price, Quote 00:08:30 Duration
Lecture 13 Account Teams 00:06:28 Duration
Lecture 14 Opportunity Teams 00:02:36 Duration
Lecture 15 Enterprise Territory Management Capabilities and U 00:07:08 Duration
Lecture 16 Implementing Orders in Salesforce 00:09:12 Duration
Lecture 17 Sales Process Capabilities of Salesforce Mobile 00:08:37 Duration
Lecture 18 Sales Process Use Cases of Salesforce Mobile 00:06:08 Duration
Lecture 19 Sales Process Design Considerations of Salesforce 00:05:05 Duration
Lecture 20 Practice Activity - Sales Cloud Solution Design Tr

Section 5 : Marketing and Leads

Lecture 1 Marketing and Leads Introduction 00:00:42 Duration
Lecture 2 Marketing Capabilities in the Sales Process 00:08:13 Duration
Lecture 3 Lead Scoring and Lead Qualification 00:07:27 Duration
Lecture 4 Managing Lead Data Quality 00:07:07 Duration
Lecture 5 Practice Activity - Marketing and Leads Trailhead

Section 6 : Account and Contact Management

Lecture 1 Account and Contact Management Introduction 00:01:39 Duration
Lecture 2 Activating Social Accounts and Contacts
Lecture 3 Account and Contact Ownership and Visibility Consi 00:13:43 Duration
Lecture 4 About Certification
Lecture 5 Exam Guide Sample Test Question #3 00:08:07 Duration
Lecture 6 Associating a Contact to Multiple Accounts, Contac 00:15:29 Duration
Lecture 7 Implementing Account Hierarchy and Its Impact 00:07:18 Duration
Lecture 8 Data.com for Data Enrichment 00:11:46 Duration
Lecture 9 Implementing Person Accounts 00:04:07 Duration
Lecture 10 Practice Activity - Account and Contact Managemen

Section 7 : Opportunity Management

Lecture 1 Opportunity Management Introduction
Lecture 2 Implementing Multiple Sales Processes 00:14:24 Duration
Lecture 3 Sales Stages, Forecasts and Pipeline 00:09:06 Duration
Lecture 4 Exam Guide Sample Test Question #1 00:01:53 Duration
Lecture 5 Introducing Assets 00:08:10 Duration
Lecture 6 Price Books and Opportunities 00:02:04 Duration
Lecture 7 Opportunity Product Line Items 00:09:21 Duration
Lecture 8 Product Scheduling and Opportunities 00:07:59 Duration
Lecture 9 Quotes and Opportunities 00:06:04 Duration
Lecture 10 Contracts 00:08:16 Duration
Lecture 11 Campaigns and Opportunities 00:09:03 Duration
Lecture 12 Setting Up Campaign Influence and Adding Influenti 00:07:34 Duration
Lecture 13 INTRODUCTION TO BRAINMEASURES PROCTOR SYSTEM
Lecture 14 Multiple-Currency Impact on Opportunities 00:26:05 Duration
Lecture 15 Exam Guide Sample Test Question #4 00:01:51 Duration
Lecture 16 Practice Activity - Opportunity Management Trailhe

Section 8 : Sales Productivity

Lecture 1 Sales Productivity Introduction 00:01:27 Duration
Lecture 2 Enabling and Measuring Sales Productivity and Adop
Lecture 3 Email Tools for Salesforce 00:10:52 Duration
Lecture 4 Enabling and Setting Up a Path on Opportunities 00:10:27 Duration
Lecture 5 Collaborating in the Sales Process Using Chatter 00:05:45 Duration
Lecture 6 Salesforce CRM Content and Chatter Files in the Sa
Lecture 7 Work.com and Sales Productivity 00:05:40 Duration
Lecture 8 Quip 00:03:14 Duration
Lecture 9 Einstein in Sales Cloud 00:05:36 Duration
Lecture 10 Mobile Solutions for Sales Productivity 00:19:11 Duration
Lecture 11 Practice Activity - Sales Productivity Trailhead U

Section 9 : Communities and Site Management

Lecture 1 Communities and Site Management Introduction 00:01:14 Duration
Lecture 2 Implementing Communities 00:08:14 Duration
Lecture 3 Exam Guide Sample Test Question #5 00:03:43 Duration
Lecture 4 Implementing Ideas 00:08:57 Duration
Lecture 5 Force.com Sites 00:04:16 Duration
Lecture 6 Practice Activity - Communities and Site Managemen

Section 10 : Sales Cloud Analytics

Lecture 1 Sales Cloud Analytics Introduction 00:00:28 Duration
Lecture 2 Sales Reports 00:06:09 Duration
Lecture 3 Report Filters, Sharing Rules, Teams and Visibilit 00:08:16 Duration
Lecture 4 Sales Dashboards 00:08:00 Duration
Lecture 5 Sales Reporting Snapshots 00:03:24 Duration
Lecture 6 Practice Activity – Sales Cloud Analytics Trailhea

Section 11 : Integration and Data Management

Lecture 1 Integration and Data Management Introduction 00:00:45 Duration
Lecture 2 Common Sales Cloud Integrations 00:13:48 Duration
Lecture 3 Sales Cloud Data Migration 00:05:16 Duration
Lecture 4 Enabling Deferred Sharing 00:02:13 Duration
Lecture 5 Large Data and Transaction Volumes 00:04:01 Duration
Lecture 6 Practice Activity - Integration and Data Managemen

Section 12 : Next Steps

Lecture 1 Next Steps Introduction 00:00:48 Duration
Lecture 2 Registering for the Sales Cloud Consultant Certifi 00:05:12 Duration
Lecture 3 Taking the Exam – Online vs. On-site 00:10:00 Duration
Lecture 4 Test Taking Strategies - Improve Your Odds of Pass 00:05:06 Duration
Lecture 5 Final Thoughts and a Word of Thanks 00:00:38 Duration
Lecture 6 Bonus Lecture Promo Codes Website Facebook Group