Section 1 : Introduction and Getting Started

lecture 1 Introduction to Salesforce Administrator Certifica 4:46
lecture 2 Salesforce Certified Administrator Exam Guide Sect 10:38
lecture 3 General Housekeeping and a Salesforce Trailhead Tr

Section 2 : Organization Setup (Global UI)

lecture 4 Organization Setup (Global UI) Introduction 0:48
lecture 5 Get a Free Salesforce Account and Switch from Ligh 4:36
lecture 6 Signing Up and Switching from Lightning to Classic
lecture 7 Company Profile 3:2
lecture 8 Salesforce User Interface Overview 14:20

Section 3 : User Setup

lecture 9 User Setup Introduction 0:33
lecture 10 User Setup 15:20
lecture 11 Helpful Practice Activity - Create a New User Acco

Section 4 : Security and Access

lecture 12 Security and Access Introduction 0:11
lecture 13 User Management Settings
lecture 14 Profiles 19:48
lecture 15 Roles 9:41
lecture 16 Switch to Lightning Experience for the Next Lectur
lecture 17 Data Visibility and How Profiles and Roles Impact 13:41
lecture 18 Sharing Model 17:16
lecture 19 Creating a Custom Profile by Cloning a Profile
lecture 20 Permission Sets 12:44
lecture 21 Helpful Practice Activity - Create an Opportunity
lecture 22 Salesforce Content Folder Management 12:32
lecture 23 Groups and Teams 9:39

Section 5 : Standard and Custom Objects

lecture 24 Standard and Custom Objects Introduction 0:39
lecture 25 Let's Talk About Objects - Standard and Custom Obj 18:45
lecture 26 Standard and Custom Fields 20:14

Section 6 : Sales and Marketing Applications

lecture 27 Sales and Marketing Applications Introduction 0:25
lecture 28 Sales Process 17:40
lecture 29 Path (a.k.a. Sales Path) in Lightning Experience 8:43
lecture 30 Products and Pricebooks 6:51
lecture 31 Lead Management and Automation 23:34
lecture 32 Campaign Management 9:47
lecture 33 Campaign Influence on Opportunities and the Campai 7:37

Section 7 : Service and Support Applications

lecture 34 Service and Support Applications Introduction 0:35
lecture 35 Creating a Sample Console App - You Will Need This
lecture 36 Case Management 11:6
lecture 37 Case Management Automation - Macros and Keyboard S
lecture 38 Enabling Suggested Solutions
lecture 39 Solution Management 21:4
lecture 40 Communities 17:22
lecture 41 Publishing Your Community
lecture 42 Enabling Salesforce Knowledge and Completing Knowl

Section 8 : Activity Management and Collaboration (Chatter)

lecture 43 Activity Management and Collaboration (Chatter) In 0:50
lecture 44 Activity Management 10:48
lecture 45 Cloud Scheduler - Phased Retirement from Winter '1
lecture 46 Chatter 4:19

Section 9 : Data Management

lecture 47 Data Management Introduction 0:42
lecture 48 Data Import Wizard and the Data Loader 22:16
lecture 49 Additional Salesforce Data Management Tools
lecture 50 Data Validation Tools 10:37
lecture 51 Data Backup in Salesforce 6:22

Section 10 : Analytics - Reports and Dashboards

lecture 52 Reports and Dashboards Introduction 0:52
lecture 53 Creating and Customizing Reports 13:59
lecture 54 Creating Report Folders, Bucket Fields and Exporti 7:50
lecture 55 Sharing Model Impact on Reports 2:47
lecture 56 Creating and Modifying Dashboards 9:30
lecture 57 Reports and Dashboards Folder Management 6:26
lecture 58 Custom Report Types 14:57

Section 11 : Workflow Process Automation

lecture 59 Workflow Automation Introduction 1:5
lecture 60 Workflow Rules 13:30
lecture 61 Workflow Actions 2:51
lecture 62 Approval Processes 22:34
lecture 63 Lightning Process Builder 15:47

Section 12 : Desktop and Mobile Administration

lecture 64 Desktop and Mobile Administration Introduction 0:51
lecture 65 Salesforce Mobile 14:50
lecture 66 SalesforceA 2:40
lecture 67 Helpful Practice Activity - Download and Install t Text
lecture 68 Lightning for Outlook (aka Lightning Sync) 13:20
lecture 69 AppExchange - The App Store for Salesforce 9:20

Section 13 : AppExchange

lecture 70 AppExchange Introduction 0:49
lecture 71 AppExchange - The App Store for Salesforc 9:30

Section 14 : Exam Overview and Webassessor

lecture 72 Administrator Exam Overview 8:6
lecture 73 Webassessor Registration and Scheduling an Exam 5:14
lecture 74 Taking the Exam – Online vs On-Site 10:28

Section 15 : Breaking In Getting Experience

lecture 75 Grow Where You Are Planted 7:57
lecture 76 Volunteer for a Non-Profit 3:7

Section 16 : Test Taking Strategies and a 60 Question Practice Test

lecture 77 Test Taking Strategies to Improve Your Odds of Pas 5:26
lecture 78 Salesforce Administrator Certification Exam Guide 4:46
lecture 79 Salesforce Administrator Certification Exam Guide 3:32
lecture 80 Salesforce Administrator Certification Exam Guide 3:11
lecture 81 Salesforce Administrator Certification Exam Guide 3:37

Section 17 : Helpful Salesforce Resources

lecture 82 trust.salesforce.com 9:0
lecture 83 Online Help and the Salesforce Success Community Pdf
lecture 84 Critical Updates 2:6
lecture 85 Local Salesforce User Groups, Developer Groups and Text
lecture 86 LinkedIn Groups 2:37
lecture 87 New and Retired Salesforce Certifications 13:12
lecture 88 Final Thoughts and Next Steps 0:51