Section 1 : Knowledge ManagementBasics Discovering Knowledge
Lecture 1 Course Introduction 00:03:31 Duration
Lecture 2 Glossary of Terms and Definitions
Lecture 3 Knowledge Management Cycle
Lecture 4 What is Knowledge Management 00:05:48 Duration
Lecture 5 Tacit and Explicit Knowledge 00:02:29 Duration
Lecture 6 Knowledge Frameworks
Lecture 7 Structure of Knowledge 00:02:57 Duration

Section 2 : Creating and Developing Knowledge
Lecture 1 Individual and TeamLearning 00:08:58 Duration
Lecture 2 Drivers of Organizational Learning 00:09:02 Duration
Lecture 3 Organizational Learning Frameworks 00:05:36 Duration
Lecture 4 Knowledge Acquizition 00:03:34 Duration
Lecture 5 Information Distribution,InterpretationOrganizatio 00:06:42 Duration
Lecture 6 Unlearning 00:04:35 Duration
Lecture 7 Organizational Routines
Lecture 8 Dynamic Capabilities 00:07:38 Duration
Lecture 9 Politics and Organizational Learning 00:04:42 Duration
Lecture 10 Knowledge Management Tools 00:02:30 Duration
Lecture 11 Organizing Knowledge Tools 00:07:23 Duration
Lecture 12 Capturing Knowledge Tools - 1 00:07:23 Duration
Lecture 13 Capturing Knowledge Tools - 2 00:06:51 Duration
Lecture 14 Capturing Knowledge Tools - 3 00:02:50 Duration
Lecture 15 Capturing Knowledge Tools - 4 00:05:50 Duration
Lecture 16 Assessing Knowledge Tools - 1
Lecture 17 Assessing Knowledge Tools - 2 00:05:43 Duration
Lecture 18 Sharing Knowledge Tools - 1 00:06:23 Duration
Lecture 19 Sharing Knowledge Tools - 2 00:04:06 Duration
Lecture 20 Storing and Presenting Knowledge Tools 00:03:40 Duration

Section 3 : Knowledge Assessment
Lecture 1 KM Systems and Systems Thinking 00:04:00 Duration
Lecture 2 KM Systems Drivers 00:07:15 Duration
Lecture 3 Document Management Systems 00:04:33 Duration
Lecture 4 Decision Support Systems 00:04:48 Duration
Lecture 5 Group Support Systems 00:04:24 Duration
Lecture 6 Executive Information Systems 00:03:28 Duration
Lecture 7 Workflow Management Systems 00:07:27 Duration
Lecture 8 Customer Relationship Management Systems 00:05:01 Duration
Lecture 9 Strategic Management Perspectives 00:14:05 Duration
Lecture 10 Resource-Based View of the Organization 00:03:33 Duration
Lecture 11 Developing a KnowledgeManagementStrategy 00:08:33 Duration
Lecture 12 Innovation and Personalization Strategy 00:06:30 Duration

Section 4 : Sharing Knowledge
Lecture 1 Organizational Climate and Culture 00:05:37 Duration
Lecture 2 Norms, Artefacts, Symbols 00:03:13 Duration
Lecture 3 Values, Beliefs, Attitudes 00:05:18 Duration
Lecture 4 Organizational Culture Types 00:03:41 Duration
Lecture 5 Measuring Organizational Culture 00:06:56 Duration
Lecture 6 Creating KnowledgeSharingCulture 00:06:03 Duration
Lecture 7 Developing Communities of Practice 00:06:46 Duration
Lecture 8 Change in Organizations 00:03:20 Duration
Lecture 9 Individual Response to Change 00:02:49 Duration
Lecture 10 Leadership and Change 00:05:17 Duration
Lecture 11 Change Management Strategies 00:05:00 Duration
Lecture 12 Gaining Commitment for Change 00:04:49 Duration
Lecture 13 Gaining Commitment for Change 00:04:49 Duration
Lecture 14 Employee Envolvement 00:03:48 Duration
Lecture 15 Training and Development 00:09:58 Duration
Lecture 16 Rewards and Recognition 00:04:37 Duration

Section 5 : Spreading and Leveraging Knowledge
Lecture 1 Knowledge Management and LearningOrganization 00:02:39 Duration
Lecture 2 The Fifth Discipline 00:04:33 Duration
Lecture 3 The Learning Company 00:04:40 Duration
Lecture 4 The KnowledgeCreatingCompany 00:04:26 Duration
Lecture 5 The Competitive Learning Organization 00:06:10 Duration
Lecture 6 Intellectual Capital 00:02:16 Duration
Lecture 7 Frameworks of Intellectual Capital
Lecture 8 Human, Social andOrganizationalCapital 00:03:52 Duration
Lecture 9 Knowledge Auditing 00:03:25 Duration