Help Desk Test

76491 Ratings

Topics covered - Syllabus

  • Basics
  • Computer Skills For Help Desk Operations
  • Customer Assistance
  • Help Desk Concepts
  • Help desk general
  • Help desk organization
  • Help desk teams
  • Mathematical Skills For Help Desk Operations
  • Telephone and E-mail Etiquette

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Total Tested

391140

Total Passed - 343841

Total Failed - 228905

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