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Microsoft CRM Certification Practice Test

51 Ratings

Topics covered - Syllabus

  • Basic
  • Creating and Managing Activities
  • Generating Quotes, Orders, and Invoices
  • Hardware and network
  • Leads and Opportunities
  • Managing Territories
  • Managing the Queues
  • Sales Literature and Competitors
  • Subject manager
  • Using Notes and Attachments
  • Using the Knowledge Base
  • Using Your E-Mail
  • Working with Accounts and Contacts
  • Working with cases

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Total Tested

3194

Total Passed - 1097

Total Failed - 2097

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