CRM(2016) Test

54 Ratings

Topics covered - Syllabus

  • analytic adapter
  • Creating and Managing Activities
  • CRM implement process
  • Developing CRM Strategy
  • Hardware and network
  • Introduction to CRM
  • Leads and Opportunities
  • Managing the Queues
  • Sales Literature and Competitors
  • Social and cloud based CRM
  • Tools for Capturing Customer information
  • Using Notes and Attachments
  • Working with Accounts

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Total Tested


Total Passed - 6841

Total Failed - 10881

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